Roadside Service Dispatcher

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge:
Great Company, Great Culture, Great Rewards and Great Careers.

57108  Roadside Service Dispatcher   

Your Impact at GEICO   

As a  Roadside Service Dispatcher, you’ll reassure customers and offer solutions when they need us the most. You will guide policyholders through their coverage and steps to get back on the road safely. 

What Makes This Opportunity Exciting?   

• Compensation &
  
  Incentives:
  
    

• Starting Salary: $17.00 per hour/$34,255 annually

• Differentials: +10% for evening shifts; +20% for weekends.  

• Benefits:

  • Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).

  • Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).

  • 401(k) with up to 6% match, vested immediately.

  • GEICO Strive, upfront tuition assistance program (up to $5,250 annually).

• Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.  

• Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. 

  • Office
    
    Location:
    
    3050 South Martin Luther King Jr Way, Tucson, AZ 85713.
    This role is currently an in-office position

How You’ll Make a Difference   

• Customer Interaction: Manage incoming calls and support glass claims, locksmith services, and tow truck requests. 

• Problem Resolution: Resolve customer concerns ensuring a positive experience.  

• Meaningful Impact: Drive customer satisfaction through meaningful interactions. 

What We’re Looking For:  

• Experience: Customer-facing experience preferred.   

• Education: High School Diploma or GED required;
  College degree preferred.  

• Strong customer service, interpersonal, problem-solving, and empathy skills. 

• Adaptable, detail-oriented, and able to prioritize and multitask across platforms.  

• Experienced in high-volume call centers with KPIs and measurable goals (preferred)

• Available to work evenings, weekends, and holidays.  

#geico
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The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Compr…