Field Application Scientist
Listed on 2026-04-29
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IT/Tech
Data Science Manager, Data Analyst, Data Scientist, Technical Support
Zymo Research is looking for a dynamic individual to join our team! The Scientific Applications & Field Scientist is a hybrid role combining laboratory-based applications development with direct customer engagement in the field. This role embodies Zymo Research’s scientist-to-scientist philosophy by delivering solutions through experimentation, automation method development, and field applications support, while serving as a trusted technical advisor to both customers and internal teams.
This position is dedicated to doing everything possible in support of the customer: performing experiments, creating application notes, enabling automation workflows, troubleshooting in the field, training global teams, and serving as a technical overlay to business development and sales. The ultimate mission is to bring value, accelerate adoption of Zymo technologies, and help customers succeed in their research.
Join us in making a meaningful impact!
Essential Duties and Responsibilities Applications Development & Internal Support- Perform laboratory experiments in support of customer applications and market-driven needs.
- Translate results into application notes, validated protocols, FAQs, and technical resources.
- Automate workflows for Zymo magnetic bead kits to streamline adoption and reproducibility.
- Design and execute experiments to validate workflows and generate technical collateral.
- Collaborate with R&D, product management, and marketing to improve products and identify new opportunities.
- Contribute to product launch activities by generating data, training materials, and field-deployable resources.
- Provide expert input for technical documentation, white papers, and presentations.
- Develop, optimize, and script automation methods for customer platforms.
- Support automation customers with troubleshooting, implementation, and scripting of their workflows.
- Serve as a Field Application Scientist for automation customers, including on-site visits and remote support.
- Provide customer training and demonstrations, ensuring seamless adoption of automation solutions.
- Provide on-site and virtual technical support for evaluations, demonstrations, and troubleshooting.
- Train customers, distributors, and channel partners on the use of Zymo technologies, tailoring delivery to scientific audiences.
- Co-travel with distribution partners to support sales efforts, joint customer visits, and technical credibility.
- Serve as a scientist-to-scientist liaison, understanding workflows and providing consultative solutions.
- Deliver technical talks and presentations at customer sites, conferences, and workshops to promote Zymo tools.
- Train internal teams (sales, business development, support, distribution) on applications, workflows, value propositions, and competitive positioning.
- Develop training resources, presentations, and global reference materials for consistent enablement.
- Mentor junior team members or field specialists in customer engagement and technical best practices.
- Partner with Business Development and Sales to qualify opportunities, build customer confidence, and help close deals.
- Serve the commercial organization by providing experiments, application notes, and marketing data to advance opportunities.
- Act as the technical voice of the customer, capturing and reporting VOC for product improvements and new opportunities.
- Support distribution and channel partners with joint business planning, training programs, and account strategy.
- Represent Zymo at conferences, workshops, and customer events by presenting scientific data and showcasing applications.
- Advanced degree (MS/PhD) in molecular biology, biochemistry, biotechnology, or related field; BS with significant laboratory and industry experience considered.
- Hands-on expertise in nucleic acid extraction, PCR/qPCR, NGS workflows, or related life science techniques.
- Proficiency with laboratory automation platforms and scripting/programming for method development.
- Strong presentation, communication, and training skills for both technical and non-technical…
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