Solutions Engineer

Job Description

As a Solutions Engineer at Veilant, you will serve as the technical backbone of our business development efforts, helping bridge customer needs, technical solutions, and sales strategy. You will partner closely with our business development, delivery, engineering, and product teams to understand customer requirements, design tailored solutions, and deliver compelling demonstrations that help drive mission impact and win new business.

This role is ideal for someone who enjoys technology, customer engagement, collaboration, and problem solving. The right person will be comfortable translating complex technical concepts into clear, mission‑focused solutions while helping customers understand the value of Veilant’s capabilities.

• Gain a deep understanding of Veilant’s products, solutions, and capabilities, and be able to confidently demonstrate and speak in depth about each offering.
• Take ownership of the demo environment, ensuring it remains current, client‑ready, and aligned with the needs of the business development team.
• Consistently support business development efforts by leading technical demos, answering customer questions, and serving as a trusted technical voice in customer meetings.
• Establish a regular feedback pipeline with CIO, product owners, engineering, and delivery teams by sharing customer insights, bug reports, feature requests, and recommendations that help improve Veilant’s solutions.
• Build strong working relationships across business development, product, delivery, and technical teams to ensure customer needs are clearly understood and translated into actionable solutions.

Engage directly with customers and partners to understand their challenges, operational needs, and mission requirements. Conduct discovery conversations and needs assessments to recommend tailored technical solutions.

Develop solution architectures, system configurations, technical approaches, and proposal content in support of RFPs, white papers, presentations, and other business development efforts.

Deliver compelling product and solution demonstrations tailored to customer needs. Clearly explain technical capabilities, address questions, and handle objections in real time.

Partner with business development teams to ensure technical accuracy and clarity across proposals, customer briefings, presentations, and solution narratives.

Serve as a bridge between customers and internal product teams by sharing actionable feedback, identifying gaps, reporting bugs, and recommending enhancements that improve Veilant’s offerings.

Work closely with CIO, engineering, product, delivery, and business development teams to align customer requirements with current and future product capabilities.

• Active Secret clearance, with Top Secret preferred.
• Strong interpersonal and presentation skills, with the ability to demo solutions to large audiences, field technical questions, and clearly communicate value.
• Ability to pivot in real time by reading the room, adapting demonstrations, and tailoring answers to meet customer needs.
• Collaborative team player who can thrive in a matrixed environment and work effectively across multiple departments.
• Background in systems engineering, software engineering, or related technical discipline.
• Networking experience and familiarity with Universe are strong pluses.
• Self‑starter mentality with the ability to proactively learn products, identify issues, recommend improvements, and champion new features.
• Strong ability to translate technical capabilities into customer‑focused solutions that support mission outcomes.

• Up to 50% travel to support client demos, conferences, and BD events
• Local to DMV region & willing to be in‑office as needed

• Flexible PTO + holidays
• Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution…