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Communication Support Worker

Job in City, Vale of Glamorgan, Wales, UK
Listing for: Only FE
Full Time position
Listed on 2026-06-09
Job specializations:
  • Education / Teaching
    Bilingual, Special Needs / Learning Disabilities
  • Healthcare
Salary/Wage Range or Industry Benchmark: 32942 - 39308 GBP Yearly GBP 32942.00 39308.00 YEAR
Job Description & How to Apply Below
Location: City

Communication Support Worker

Close date - 23/06/2026

Salary £32,942.51 to £39,308.99per annum (this will be pro rata'd for hours and weeks worked)

20hrs pw

About us

The Sheffield College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage.

About the role

Working to improve the access and participation of d/Deaf and Hearing-Impaired students, both academically and socially, by providing a range of communication support methods which meet the individual or group of d/Deaf and Hearing-Impaired student(s) needs while raising and improving deaf awareness within the classroom and college wide

Main Responsibilities:

Conveying the contents of lessons in a variety of settings - classroom, workshops, online (onsite or from home), work placements and other learning environments.

Using one or more from a range of skills appropriate to student(s) needs e.g., lip-speaking, sign to voice/voice to sign translation, note-taking, live explanations".

Using appropriate support, according to the student s subject area, level of course, student maturity and other additional support needs.

Be prepared to be directed by the SEND Advisor for Hearing Impaired as to the type of support to be provided in class. Liaise with SEND Advisor for Hearing Impaired, Subject Tutors, EHCP Co-ordinators and Lead Transition Progression Co-ordinator to:

  • Keep abreast of student s course, course materials and changing support needs through this liaison prepare for lessons in advance
  • Undertake tasks that increase the immediate accessibility of course materials e.g. explaining the language of handouts and/or adding notes
  • Highlight any new terms and concepts that the student(s) may have problems understanding
  • Alert staff that course materials may need modifying such as handouts,
  • Video transcriptions and/or subtitling
  • Assist in the preparation of transcripts/video subtitling
  • Support student(s) outside of scheduled class time to complete work set by subject tutors

Inform the SEND Advisor for Hearing Impaired where mainstream lecturers or peer groups would benefit from Hearing Awareness Training and contribute to the development of strategies

Responding positively to mainstream lecturers and student peer groups in a clear, supportive and professional manner in order to facilitate the Hearing-Impaired student(s) inclusion into College.

Seeking guidance and advice from lecturers, SEND Advisor for Hearing Impaired and visiting Teachers of the Deaf, as appropriate, on issues relating to the support of Deaf and Hearing Impaired students and provision for any further additional support which students may need.

Enhancing opportunities for students to be independent, while maintaining professional and personal boundaries at all times

Keeping regular records and undertaking support related administrative duties as required e.g. entering a detailed record of support provided on college systems (Pro-Monitor) submitting a weekly work time record sheet

What we can offer you

As the successful candidate, you will be offered a salary of between £32,942.51 to £39,308.99 per annum (this will be pro rata'd for hours and weeks worked) based upon a combination of the skills, knowledge and experience that you can bring to the role.

Our benefits

  • Enhanced Pension contributions scheme with SYPA
  • Annual leave - 30 Days (222 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period
  • Health and wellbeing, we offer
    • Employee assistance programme through Bupa
    • Occupational Health through PAM
    • Free eye tests for VDU users
  • Free Parking is available at the majority of our campuses

Further information can be found on our Benefits and Career Development pages.

Disability Confident

We are a Disability Confident employer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Please review our Recruitment Guidelines for Disabled Candidates which provides further…

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