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Service Line Manager

Job in England - UK
Full Time position
Listed on 2018-11-06
Job specializations:
  • IT/Tech
    Tech, SharePoint, Virtualization
  • Software Development
    Software QA, SharePoint
Job Description & How to Apply Below
Background in Running a Delivery team.
• Ability to have a customer conversation on transition, workplace solutions, transformation and automation.
• Multi Lingual Service Desk skills, IM, PM, CM, with good knowledge of ITSM tools.
• Field Support mode of operations and on boarding.
• Ability to create a transition plan in response to an RFP
• Create a solution / transformation project plan / Create BOM / Create and Validate SoW on at least 3 of the following technologies.
o Active directory deployment, Azure AD, ADFS
o Hybrid Exchange with O365, Office Pro Plus deployment, SFB, Yammer, SharePoint
o Windows 7-10 imaging & Mass Roll out, SCCM 2016, and or Altiris, BigFix
o XenApp 11.x, XenDesktop, and or Netscalar, AppV, Appsense
o MDM skills in Airwatch, Good, iOS, MobileIron, MaaS365

• Core Skill - Microsoft EMS along with security technologies
• Active Directory
• SharePoint
• Windows 10
• O365
• SCCM
• OneDrive for business & Understanding of Virtualisation and cloud technologies from Amazon, IBM, Citrix & Microsoft
Position Requirements
Bachelor,   1 to 2 Years work experience
Background in Running a Delivery team.
• Ability to have a customer conversation on transition, workplace solutions, transformation and automation.
• Multi Lingual Service Desk skills, IM, PM, CM, with good knowledge of ITSM tools.
• Field Support mode of operations and on boarding.
• Ability to create a transition plan in response to an RFP
• Create a solution / transformation project plan / Create BOM / Create and Validate SoW on at least 3 of the following technologies.
o Active directory deployment, Azure AD, ADFS
o Hybrid Exchange with O365, Office Pro Plus deployment, SFB, Yammer, SharePoint
o Windows 7-10 imaging & Mass Roll out, SCCM 2016, and or Altiris, BigFix
o XenApp 11.x, XenDesktop, and or Netscalar, AppV, Appsense
o MDM skills in Airwatch, Good, iOS, MobileIron, MaaS365

• Core Skill - Microsoft EMS along with security technologies
• Active Directory
• SharePoint
• Windows 10
• O365
• SCCM
• OneDrive for business & Understanding of Virtualisation and cloud technologies from Amazon, IBM, Citrix & Microsoft
Required Language Skills:
  • English - Good
Contact Information
Contact Name: Smartedge IT Services ltd
Preferred method of contact: Email with CV via Application Box below.
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