Sr Refrigeration Field Service Engineer

Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences and other industries, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs).

Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more-covering the entire spectrum of life sciences facilities. With expertise across various life sciences categories, CBRE is a leader in managing highly-regulated spaces within the industry.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

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* About the role:

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* The Sr Refrigeration Field Service Engineer, under direct and indirect supervision, supports the operations of the Service Department both in the field and occasionally in the shop, in service, repair, calibration, and preventive maintenance of refrigerated (and some non-refrigerated) scientific equipment including freezers, refrigerators, lyophilizers, vacuum pumps, and other types of equipment..

Assists with customer service needs and work order management. Directly reports to the Area Service Supervisor.  Works closely with fellow technicians, Administrative Staff, and Project Managers.

** What you'll do:*
* Field Responsibilities:

+ Perform repairs, preventative maintenance, installations, and shop infrastructure work as needed.

+ Assist other technicians and staff as needed. Work may include pick-up and delivery of equipment, field service, shop service/repairs, calibration, and preventative maintenance of refrigerated (and some non-refrigerated) scientific equipment including freezers, refrigerators, lyophilizers, vacuum pumps, and other types of equipment.

+ Provide support for servicing customers' specialty equipment in shop.

+ May be required to work scheduled and unscheduled overtime and "on-call" as needed.

** Specialties:*
* ** Cold*
* Environmental Test Chambers

Lyophilizers

Cold Room Service

Chillers

RO Systems

Dehumidifiers

Humidity Boilers

Control Retrofit

Calibration

** Hot*
* Sterilization/Autoclaves

Cage Rack Washers

Glass Washers

RO Systems

Steam Boilers

Industrial Ovens

Control Retrofit

Equipment Installation

Calibration

+ Review work orders including, but not limited to, written work descriptions.

+ Maintain labor and material costing requirements on all jobs.

+ Bring escalated customer issues to the attention of the Area Service Supervisor.

+ Support the goals of the Service department to achieve installation, sales and collection budgets on weekly/monthly basis.

+ Management of personal company issued vehicle maintenance which includes scheduling, upkeep and inventory in conjunction with Corporate Fleet Admin

** What you'll need:*
* The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ High School Diploma and three years related experience and/or training; or equivalent combination of education and experience. Prior supervision experience in scientific or specialized refrigeration, sterilization or HVAC preferred.

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Experience with Microsoft Office Suite and internet functions is required; accounting and construction software packages preferred.

+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively to customers, vendors and managers via phone and in person.

+ Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers.  Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.

+ Ability to apply common sense understanding to carry out instructions given in all forms.  Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to interpret and offer solutions to more complex problems involving several concrete variables in standardized situations.

While performing the duties of this job, the employee is regularly required to sit, talk and listen; using hands to type.  The employee is often required to stand, reach with hands and arms, climb ladders and stoop, bend, kneel, crouch, or crawl and walk on concrete surfaces.  The employee may occasionally be required to lift and/or move up to ninety (90) pounds.  

Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Prosthetic or mechanical substitutes for many of the above tasks are acceptable.

** Why CBRE?*
* CBRE is the leader in our field. We offer excellent compensation and benefits, to include overtime pay, medical and…