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Dealership Parts Manager

Job in Urbana, Champaign County, Illinois, 61803, USA
Listing for: Shields Ford
Full Time position
Listed on 2026-02-16
Job specializations:
  • Automotive
    Operations Manager
  • Retail
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

We are seeking an experienced Dealership
Parts Manager with a strong background in automotive dealership parts operations
. This role is ideal for a hands‑on leader who understands dealership workflows, inventory management, wholesale and retail parts sales, and delivering excellent internal and external customer service.

The Parts Manager is responsible for overseeing all aspects of the dealership’s parts department, including inventory control, staff leadership, vendor coordination, and supporting the service and sales departments.

Compensation & Benefits
  • Competitive pay based on experience
  • Health insurance
  • 401(k) retirement plan
  • Supportive and team‑based environment
  • Paid time off (PTO) & sick leave
Key Responsibilities
  • Manage day‑to‑day Parts Department operations
  • Oversee the full parts sales process for retail, wholesale, and internal service needs
  • Order, receive, stock, and manage parts inventory
  • Source and locate parts not currently in inventory
  • Process and track special‑order parts and communicate status updates to customers and staff
  • Support technicians and service advisors with accurate parts identification and fulfillment
  • Maintain inventory accuracy through regular audits and cycle counts
  • Ensure compliance with dealership, manufacturer, and regulatory requirements
  • Maintain high customer satisfaction and resolve issues promptly
  • Recruit, train, schedule, and supervise parts department staff
  • Establish department goals, manage budgets, and support growth initiatives
  • Develop and maintain wholesale parts accounts
  • Act as liaison with manufacturer representatives and stay current on warranty and policy updates
  • Enforce company safety policies and procedures
  • Perform other duties as assigned
Qualifications & Experience
  • This position is performed ON‑SITE and you must be able to commute to the Dealership
  • Previous automotive dealership experience required
  • Minimum 3 years of experience in a dealership parts and/or service department
  • Strong knowledge of automotive parts, systems, and dealership operations
  • Experience with dealership parts and inventory software systems
  • Ability to multitask and thrive in a fast‑paced environment
  • Strong organizational, time management, and problem‑solving skills
  • Excellent communication and customer service skills
  • Ability to lift up to 50 lbs and stand for extended periods
  • High school diploma or equivalent required
  • Professional appearance, positive attitude, and strong work ethic
  • Retail and wholesale parts experience preferred
Why Join the Shields Family?

This is a great opportunity for a proven dealership Parts Manager or an experienced parts professional ready to step into leadership. We offer stability, competitive compensation, and the chance to make a real impact within the dealership.

We are an Equal Opportunity Employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as protected by law.

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