Custody Operations Specialist - Freelance Project

Custody Operations Specialist - Freelance Project

Philippines

Custody Operations Specialist

WHO ARE WE LOOKING FOR? We are looking for a Custody Operations Specialist! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client’s platform. In this role, you will collaborate cross‑functionally with internal stakeholders to enhance the onboarding experience and provide exceptional service to plan sponsors.

WHAT WILL YOU BE DOING?

• Review and record cash and in‑kind asset transfers in the trust accounting system
• Work with sub‑custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs
• Perform reconciliations of invested assets and cash activity between the trust accounting system and sub‑custodian by specified deadlines
• Coordinate with Implementation Managers and Investment teams to successfully transition new and conversion qualified plans onto the client’s platform
• Coordinate with receiving record keepers to liquidate and transfer plan assets from the client’s platform
• Update, maintain, and review client data within CRM systems
• Ensure collaboration with all internal teams to meet expected timelines
• Support the creation and maintenance of written operating procedures related to assigned functions

US Eastern Time (7:30 am – 4:30 pm)

REQUIREMENTS

The Necessities

• You are optimistic, flexible, creative, team‑oriented, results‑driven, and able to collaborate effectively with both internal and external stakeholders
• You possess a good understanding of how mutual funds, stable value funds, and ETFs trade and settle
• You have a strong aptitude for numbers and an understanding of cash and traditional securities reconciliations
• You demonstrate an affinity for learning, creating, and iterating rapidly
• You are proactive and analytical, able to problem‑solve and propose solutions
• You demonstrate a high degree of organization and dependability
• You are able to prioritize tasks and manage client expectations

The Extras

• Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira
• General knowledge of ERISA rules and requirements, and experience with one or more compliance / record‑keeping systems (e.g., Sun Gard Relius, ASC, FIS)