Contract Coordinator

Contract Coordinator – Canon UK Sites

Are you passionate about creating exceptional workplace experiences? Mitie is looking for a proactive and dynamic Contract Coordinator to lead the delivery of Technical Facilities Management (FM) services across Canon's flagship Uxbridge site and four regional UK locations. This high‑impact, site‑based role places you at the vital intersection between Mitie, Canon, and our service partners, ensuring smooth operations, outstanding customer service, and a collaborative team culture.

What You'll Be Doing

You'll coordinate Technical FM services across multiple sites, ensuring all activities meet service level agreements and client expectations. As the central point of contact, you'll manage communications between clients, colleagues and subcontractors, build strong stakeholder relationships, and promote a culture of ownership and responsiveness. Using CAFM systems such as Maximo MAS, Click and SAP, you'll oversee service requests, monitor reactive and planned maintenance, and ensure timely resolution of issues.

You'll also attend regular meetings, providing structured updates on performance and service delivery, while championing a workplace environment that reflects Canon’s values and standards.

What We're Looking For

To succeed in this role you need experience in FM service delivery within multi‑occupancy or large‑scale environments, a solid understanding of helpdesk workflows and QHS&E procedures, and strong written and verbal communication skills. You should be comfortable managing stakeholders, prioritising workloads and be proactive, team‑oriented, with a genuine passion for customer service. Prior experience with Maximo (v7.6+), Click or MiJobs is desirable;

an IOSH certification is a plus but not essential.

Why Join Mitie?

Benefits

• Virtual GP access for you and your household
• Early pay access and competitive loans via Salary Finance
• Flexible lifestyle benefits through our Choices platform
• Discounts from thousands of retailers, gyms and services via Mi Deals
• Cycle‑to‑work scheme and life cover up to 4× your salary
• Enhanced pension contributions, Save‑As‑You‑Earn and Mitie Matching Share Plan
• Monthly and annual recognition awards through Mitie Stars (top prize: £10,000)
• Access to diverse training and development resources

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know by emailing Shradha Singh at

Ready to make a difference in a world‑class workplace? Apply now and be part of a team that's shaping the future of Technical FM.

Join our Mitie Team.

Together our diversity makes us stronger.