Epic Technical Architect

Job Summary

The Epic Technical Architect is the primary technical and workflow strategist for WMCHealth’s integrated health system. This role is responsible for the design, stability, and long-term scalability of the Epic environment, encompassing both clinical systems and the Revenue Cycle. You will provide expert-level leadership for enterprise-wide initiatives, ensuring that the system is engineered to support the WMCHealth Network’s clinical needs while maintaining peak financial throughput for hospital and professional billing.

• System
  
  Roadmap:
  
  Define and maintain the architectural blueprint for the Epic platform, including ODBA (Database), Hyperspace, Web Blob, and Interconnect server tiers.
• Performance Engineering:
  Lead the proactive monitoring and tuning of the environment to prevent system latency and ensure 24/7/365 operational reliability.
• Strategic Planning:
  Partner with IT and clinical/financial leadership to evaluate and recommend architectural approaches for major version upgrades, quarterly SUs, and new facility go-lives.

• Revenue Integrity:
  Architect the technical pathways for Resolute (HB/PB), ensuring that claims processing, remittance, and nightly batch cycles are optimized for zero downtime.
• Integration & EDI:
  Oversee the technical architecture for Electronic Data Interchange (EDI) and Bridges interfaces, managing the secure flow of data between Epic and external clearinghouses.
• Security & Compliance:
  Ensure the technical environment maintains strict PCI‑DSS compliance for payment processing and meets all HIPAA/HITECH data‑in‑transit standards.

• Interconnected Systems:
  Design and manage complex integrations between Epic and third‑party systems (PACS, Lab, Pharmacy, and specialized financial bolt‑ons).
• Identity & Access:
  Oversee the technical framework for Care Everywhere and provider directory (SER) integrations to facilitate seamless data exchange across the network.

• Architectural Guardrails:
  Establish best practices for Epic build and configuration, serving as the final point of escalation for the most complex technical hurdles.
• Team Leadership:
  Provide mentorship to senior analysts and technical directors, fostering a culture of innovation and high-quality solution design.

• 5+ years of progressively responsible experience in healthcare IT, with at least 2 years in an architect or technical role specifically within an Epic environment, required

• Bachelor’s degree in Computer Science, Information Systems, or a related field, required
• Master’s degree, preferred

• ECSA (Epic Client Systems Administrator) and/or Epic ODBA (Caché/IRIS) certifications, required
• Proficiency Epic Bridges or Revenue Cycle (Resolute HB/PB), strongly preferred.

• Technical Mastery:
  Expert knowledge of Microsoft Windows Server, Citrix Xen App/Xen Desktop, and enterprise storage solutions.
• Analytical Skill:
  Proven ability to translate complex clinical and financial operational needs into scalable, stable technical builds.