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Reservation Department Internships

Job in Valletta - Malta
Posted by LUXUREOS
Student, Internship position
Listed on 2019-08-24
Job specializations:
  • Hospitality
    Hospitality and Tourism, Hospitality Internship, Expat Hospitality, Hospitality Graduate
  • Hotel Work
Job Description & How to Apply Below
LUXUREOS offers a unique student service around the world, helping them find their dream experience and use it as springboard to a new career. At Luxureos, we specialize in luxury hotel, event and tourism placements in the world’s top locations.

The hosting company is one of our hotel partners in the Northern Region of the Mediterranean island of Malta.

The Reservations department is looking for a passionate intern willing to bring excellent customer service skills, professional and positive attitude towards all business stakeholders.

Your main tasks will involve:
• Inputting of Data in the systems with the aim of giving all departments concerned, concise and accurate information
• Helping to perform a daily basic audit of the following day arrivals
• Helping with room move requests and other similar issues encountered by our front office team.
• Performing rate analysis of competitor hotels on a weekly basis
• Learning how to Issue revenue forecasts on a weekly basis and analysing figures in comparison with previous years
• Follows up leads and correspondence within 24 hours
• Projects a professional and positive attitude with guests
• Check incoming reservations for valid details and to ensure quality of reservations
• Handle online reviews, and inquiries for online booking agencies
• Help manage and mediate case by case booking modifications
Position Requirements
• Ambitious, driven, detail-oriented and organized.
• Considered as an advantage: Analytical skills, report writing, planning, comfortable with using technology, multilingual.

• Fluent in English (German, French, Italian, Spanish - appreciated)
• Be a current business or hospitality undergraduate

6 months - As from November 2019
Required Language Skills:
  • English - Very good
Additional Information / Benefits
Accommodation provided at a discounted price in staff residence – Meal provided during working hours - 20% discount from each of the group’s outlets.

School convention letter must be signed
Contact Information
Contact Name: LUXUREOS
Contact Phone: +33977199776
Preferred method of contact: Email with CV via Application Box below.
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