Senior Manager, Federal Platform Operations; DevOps​/Release Engineering, IL​/IL6 & Classified

Senior Manager, Federal Platform Operations (IL5/IL6 & Classified Deployments)

Remote, US

Description

Keeper is hiring a hands-on leader to oversee the operational delivery of Keeper solutions across U.S. Government environments, including compliant deployments, authorization activities, and lifecycle sustainment in controlled enclaves (IL5, IL6, and classified networks). This role is fully remote with travel as needed.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a pivotal role in expanding and deepening Keeper’s federal business.

About Keeper

Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device and in every location, while meeting the most stringent government security and compliance requirements. Keeper is FedRAMP and State

RAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Trusted by federal agencies including the Departments of Justice and Energy, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at

About the Role

The Senior Manager, Federal Platform Operations is a senior, hands-on leader responsible for ensuring Keeper can be securely deployed and sustained across U.S. Government environments. This is a technical operations role first (Dev Ops/SRE/platform delivery mindset), paired with strong program execution to drive deployments, release readiness, and compliance and authorization support (FedRAMP/RMF and related frameworks), as well as sustainment processes required to operate in controlled and classified infrastructures.

You will partner closely with Engineering, Security, Product, QA, Customer Success, and Federal Sales, plus government stakeholders and integrators, to ensure federal requirements are met throughout the product lifecycle.

Responsibilities

• Own end-to-end operational delivery for Keeper’s U.S. Federal deployments, including planning, execution, cutover, sustainment, and continuous improvement across controlled environments (IL5, IL6, and classified networks)
• Serve as a hands-on technical lead for federal platform operations, driving deployment readiness, release processes, troubleshooting, and operational best practices in restricted environments
• Lead cross-functional execution to align Engineering, Security, Product, QA, and Customer Success to federal operational and compliance requirements
• Establish and maintain deployment standards, release gates, configuration baselines, and rollback procedures for federal environments
• Ensure products are fully tested, validated, and operationally ready prior to deployment into controlled government systems
• Own configuration management, patching cadence, change control, and sustainment processes for federal environments
• Lead authorization and compliance efforts supporting federal frameworks (e.g., FedRAMP, RMF/NIST 800-53, DoD Cloud Computing SRG; ICD 503 as applicable)
• Oversee creation and maintenance of security artifacts, operational documentation, and continuous monitoring evidence required for authorization and ongoing operations
• Own operational risk management across federal deployments, ensuring alignment with government security directives, policies, and operational controls
• Coordinate with government security officers, approval authorities, system integrators/primes, and mission partners to support secure deployments and ongoing operations
• Drive operational metrics and reporting for reliability, readiness, incident trends, deployment performance, and compliance posture
• Lead critical customer-impacting investigations and incident response for federal environments, including postmortems and corrective action plans
• Provide player/coach leadership for a small team…