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Service & Support Technician

Job in Venlo - Netherlands
Posted by PSI Engineering
Full Time position
Listed on 2019-03-05
Salary 32000 EUR Yearly EUR 32000 YEAR
Job specializations:
  • Installation
    Electrical Installation, Technical Installation
  • Industrial
    Service Technician
Job Description & How to Apply Below
Position:  Service & Support Technician-Netherlands
Service and Support Technician

We seek Service and Support Technicians with exceptional mechanical ability, organizational skills and an eye for customer satisfaction. This role is responsible for supporting the clients with installation and testing of new equipment, operator training, scheduled maintenance and service calls, both during and outside of regular business hours.

Key Responsibilities:

• Installation of order fulfillment equipment i.e. conveyor systems, strappers, carton sealers, printers, label applicators, check weighers, product verification systems at clients’ sites.
• Train customer operators, engineering and maintenance staff on operation and maintenance of installed equipment.
• Scheduled maintenance, servicing and troubleshooting of the above-mentioned equipment
• Work with engineers and customers to help solve unique system problems.
• Provide customers with email, telephone and on-site support as needed.
• Document and report all installation, maintenance, service and support related work completed as per company policies and procedures.
• Work with Regional Sales Team to support in-field demo of systems.
• Promote regular preventative maintenance programs
• Maintain high level knowledge of both PSI software and hardware products.
• Other duties as required.
Position Requirements
College,   1 to 2 Years work experience
• 3 years’ experience in servicing industrial or warehouse automation equipment
• Technical higher education preferred
• Effective communication skills, both orally and written.
• Ability to work under pressure and remain calm while troubleshooting technical issues
• Strong time management, problem solving and organizational skills
• Experience and knowledge Linux (Ubuntu) operating systems.
• Proficient with Microsoft Office products.
• Travel outside the country will be required. Must currently have and maintain a valid passport and driver’s license.
Required Language Skills:
  • English - Very good
Additional Information / Benefits
PSI Engineering is expanding into Europe and we are actively looking for a Service & Support Technician that is mechanically inclined and willing to get the job done right!  Working for PSI offers a competitive salary, a fun working environment and many other perks!
Contact Information
Contact Name: PSI Engineering
Preferred method of contact: Email with CV via Application Box below.
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