Compliance Assistant

Compliance Assistant

Location: In Office (St. Johnsbury, Vermont)

Employment Type: Full-time

Salary: $37,440 - $39,520 / yr

• Prepare recertification packages for mailing and sending notices to tenants.
• Prepare and mail letters to potential tenants for available units and monitor responses.
• Meet with residents/applicants to obtain signatures on certification/recertification paperwork as needed.
• Send third-party verifications, regularly check for outstanding paperwork and follow up on returned documents, and also follow up with agencies/individuals to ensure verifications are received in a timely manner.
• Gather information from applicants (bank statements, IDs, tax returns, paystubs, medical bills, etc.) to assist with the preparation of Tenant/Applicant Income Certifications.
• Prepare and send annual utility releases and liaise with utility companies to obtain annual usage.
• Manage Rural Edge waitlist purges and updates.
• Provide backup assistance to the Main Office Administrative Assistant with processing rental application intakes for approval denial or incomplete applications.
• Provide backup to the Main Office Administrative Assistant during absences to answer telephones and route calls to the appropriate party using a cloud-based phone system.
• Interact with staff, residents and the general public in a professional, respectful, courteous manner.
• Comply with all company directives on personnel, accounting, purchasing and maintenance.
• Participate in assigned activities in support of Rural Edge Property Management Division's mission and goals.
• Pursue a variety of marketing efforts, including mailings, fliers, social media, online and print advertising.

• Two (2) year degree or equivalent work experience; minimum of 1 year of clerical or administrative support experience preferred.
• Strong verbal and written communication skills.
• Demonstrated ability to handle confidential information with discretion.
• Excellent organizational skills and attention to detail.
• High degree of proficiency in Microsoft Office (Word, Excel, Outlook, Publisher) and cloud-based systems.
• Self-motivated with the ability to learn quickly and independently.
• Ability to work cooperatively, effectively, and efficiently with a diverse group of people in a team environment; ability to multi-task; position requires professional conduct at all times.
• Ability to travel for job performance; possession of a valid driver's license, a good driving record, and automobile insurance per State of Vermont.