Operations Coordinator

Overview

Full-time delivery driver/warehouse position with great benefits at a local non-profit. Are you looking for a role where you can make a meaningful impact in your community? Willing Hands is seeking a full-time Operations Coordinator to support our mission to connect fresh, local food with neighbors in need.

The right candidate is reliable, detail-oriented, and motivated to support a community-centered organization that handles and delivers perishable food. A strong work ethic, a clean driving record, and the ability to perform physical labor while maintaining a positive attitude are essential.

To apply, please submit your resume and a brief cover letter.

The Operations Coordinator supports the work of the warehouse, delivery, and facilities team as a delivery driver, warehouse, and logistics staff member. This position facilitates the movement of food from food donors through the warehouse and to our food access partners. This role is one of the organization’s main points of contact with the general public, food shelf partners, volunteers, and food recipients.

Job requirements include a federal DOT medical card, background check, and experience driving a cab-over box truck.

• Distribute food to support food security and food equity, maintaining respect and dignity for everyone in our community.
• Support daily warehouse operations, including receiving, unloading, sorting, staging, and organizing donated food.
• Drive scheduled delivery and pickup routes as needed, ensuring timely and accurate transport of donated food.
• Maintain accurate records of all pick-ups and deliveries.
• Maintain the general cleanliness, functionality, and safety of vehicles, warehouse areas, and shared equipment; report maintenance concerns promptly.
• Assist with inventory tracking and product rotation to support safe and efficient food distribution.
• Support garden, gleaning, and food recovery teams with unloading, movement, and storage of food and materials within the warehouse.

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Food Delivery and Food Transport:

• Pick up and deliver food on a weekly schedule and make extra pickups and deliveries on an as-needed basis.
• Carefully and accurately weigh and record all incoming and outgoing food while monitoring food temperature and following food safety guidelines.
• Required to follow all federal and state motor vehicle laws and safety regulations.
• Abide by Willing Hands’ warehouse, food safety, and driving safety protocols
• Responsible for keeping the truck clean, refueling, and daily monitoring of the truck to detect or anticipate needed maintenance or repairs, including daily refrigeration temperature checks on vehicles.

Warehouse Operations:

• Support receiving, unloading, sorting, staging, and storage of donated food within the warehouse.
• Support the Operations Director and Warehouse Coordinator in managing WH food inventory, loading and unloading trucks.
• Assist the Warehouse Coordinator with inventory organization, product rotation, and appropriate culling decisions in line with food safety and quality standards.
• Complete and document daily temperature checks of coolers and freezers.
• Maintain a clean, safe, and organized warehouse environment.

Volunteer Program Support:

• Assist with volunteer activities for identified programs, e.g., food sorting sessions, including task assignment, basic orientation, and oversight of safe food handling and warehouse practices.
• Assist weekly food sorting, repacking, and boxing sessions for programs, as needed
• Schedule volunteers for assigned programs and track volunteer hours using volunteer management software.
• Communicate volunteer needs, issues, and successes to appropriate staff.

Garden, Gleaning, and Food Recovery Support:

• Maintain the Grow a Row area by weighing, logging, and moving donated produce into appropriate warehouse storage.
• Support unloading, weighing, and movement of food and materials from garden and gleaning operations into the warehouse.
• Coordinate with garden, gleaning, and warehouse staff to ensure smooth flow and proper handling of incoming product.

Administrative/Other:

• Assist with the…