Member Specialist

Position Summary...

• Provides member service; maintains checkout area; resolves member issues and concerns; promotes Sam's Club products and services; provides guidance on self‑service technology; processes member purchases, payments, returns, refunds, and exchanges as per policies.
• Follows safety standards and conducts safety sweeps; handles merchandise properly; reports unsafe situations to facility management.
• Maintains entrance and exit areas; verifies membership cards; assists members with purchasing decisions; organizes merchandise; promotes products and services; zones the area; provides needed support.
• Assists with training of Member Frontline Services associates on company processes; teaches new technology and tool functionality; provides continuous learning and process improvement opportunities.
• Enforces company policies, procedures, ethics, and integrity; utilizes the Open Door Policy; ensures compliance with security and safety practices.
• Completes work assignments; collaborates with managers, co‑workers, and partners; sets priorities and deadlines; communicates progress and improvement opportunities; adapts to change.
• Acts with integrity, promotes Walmart values, and supports regenerative goals.

• Respect the Individual: embrace differences and build a belonging workplace.
• Respect the Individual: work as a team, build trust, and communicate positively.
• Respect the Individual: mentor and recognize contributions.
• Act with Integrity: maintain highest standards, model values, and hold accountability.
• Act with Integrity: act self‑lessly and humbly.
• Serve our Customers and Members: deliver results and put the customer first; make informed decisions; balance short‑ and long‑term priorities; consider impact.
• Strive for Excellence: curious, risk‑taking, resilient; drive continuous improvement; open to new technologies.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase, company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO may be used for vacation, sick leave, holidays, or other purposes.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Tuition, books, and fees are completely paid by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The hourly wage range for this position is $17.00 to $25.00. The actual hourly rate will equal or exceed the minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour depending on schedule, facility, season, or specific work performed.

• Retail experience including operating front end equipment (e.g., cash register).
• Working with mobile retail applications.

• Retail experience including operating front end equipment (e.g., cash register).
• Working with mobile retail applications.

Primary

Location:

5565 20TH ST, VERO BEACH, FL , United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.