Procurement Manager; Marketplace Operations

Procurement Manager

Location:

Hybrid/Remote (DC/VA/MD Region)

Clearance:
Secret

Actio Net is seeking a senior, self‑directed operator to lead the design, buildout, launch, and operation of an enterprise marketplace for Federal and Defense customers. This is not a traditional buyer, order‑processor, account‑management, reseller‑sales, or SaaS‑renewal role. We are hiring the person who builds the backend operating model behind the marketplace — not someone to manage a storefront.

The initial focus is a centralized marketplace for software, SaaS, cloud, and technology licenses, scaling over time to hardware, professional services, and broader mission‑support categories. The objective is to consolidate fragmented agency‑by‑agency buying, aggregate demand to win volume discounts, standardize offers, shorten procurement cycle time, and create a compliant, auditable, repeatable acquisition process.

Read this carefully: the hard part of this job is not the shopping page. It is catalog governance, acquisition routing, vendor participation, pricing normalization, approval logic, compliance documentation, fulfillment, invoicing, lifecycle tracking, reporting, and adoption. If that sentence does not describe work you have personally done, this is not your role.

You own the marketplace as an operating ecosystem, not a website. That means standing up and running:

• The marketplace operating model — roles, approval gates, process and data ownership, escalation paths, governance.
• Catalog taxonomy and product‑data governance — listing standards, SKU mapping, pricing attributes, refresh cycles, quality control.
• The request‑to‑fulfillment lifecycle — intake, eligibility and funding validation, approval routing, quoting, contracting support, order placement, provisioning, invoicing, reconciliation, license/asset tracking, renewals, closeout.
• Vendor, OEM, VAR, and small‑business onboarding and governance — qualification, compliance, scorecards, performance remediation.
• Demand aggregation and savings strategy — spend analysis, consolidation, standardized bundles and tiered pricing, savings models.
• Acquisition and compliance integration — routing purchases through the correct FAR / OTA / contract‑vehicle and approval paths, with full auditability.
• Platform coordination — translating the operating model into Service Now (or comparable) workflows, catalog items, roles, approvals, and dashboards.
• Governance and executive reporting — KPIs, risk registers, operating rhythms, decision packages, adoption metrics.

• Lead all phases from concept and prototype through pilot, MVP, and production operations.
• Define the future‑state operating model and a phased roadmap, beginning with software/SaaS and expanding to additional categories.
• Translate ambiguous customer objectives into executable plans, milestones, dependencies, and measurable outcomes — without waiting for step‑by‑step direction.

• Design and run the complete request‑to‑fulfillment lifecycle and the exception paths for emergency buys, nonstandard vendors, and complex acquisitions.
• Decide where manual controls are required versus where workflow automation can be safely introduced.
• Establish SLAs and operational controls for intake, quoting, catalog updates, fulfillment, invoice validation, and renewals.

• Define and maintain catalog taxonomy, listing fields, pricing attributes, contract‑vehicle data, license terms, and compliance flags.
• Normalize comparable products, SKUs, bundles, and reseller offers so government users can compare options consistently.
• Build governance to prevent stale listings, duplicate products, noncompliant offers, and inaccurate pricing.

• Analyze historical spend, renewal calendars, and fragmented purchases to identify consolidation opportunities.
• Aggregate demand across agencies to drive volume‑based discounts and standardized enterprise offers.
• Build savings models and executive dashboards comparing legacy agency‑by‑agency buying against consolidated marketplace pricing.