Technology Product Analyst

The Desktop Risk Mitigation Technology Product Analyst is responsible for providing analysis on Navy Federal's desktop infrastructure and environment to identify and mitigate vulnerabilities, assess policy and process impacts, and drive risk reduction. Performs root cause and trend analysis, monitors KPIs, and delivers data-driven recommendations to strengthen security and operational effectiveness. Collaborates with external stakeholders, and business units to resolve vulnerabilities, support audits, and ensure compliance with enterprise standards.

Develops SOPs, reporting, and documentation to standardize practices and sustain audit readiness. Provides issue management support, conducts impact assessments, and troubleshoots vulnerability-related issues while consistently meeting defined deadlines.

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards, and metrics/statistics
• Analyze changes in policies, procedures, and products; determine the impact on the group functions
• Maintain EUC vulnerability and issue management documentation
• Interpret results of analysis; present recommendations, including alternatives and implications
• Provide recommendations for procedures to prevent vulnerabilities, risks, threats, and exploitations to the EUC environment
• Generate reports using various data sources;
  Monitor and analyze key performance indicators, and establish processes and methodologies for proactive solutioning
• Perform root cause analysis on vulnerabilities that impact the EUC environment;
  Develop and perform trend analysis on vulnerabilities that impact the EUC environment
• Collaborate with other business units to analyze and improve processing procedures and resolve vulnerabilities
• Develop checklist(s) and Standard Operating Procedures (SOPs) to address vulnerability and risk management items
• Review CSOC SPOT reports and provide EUC impact analysis
• Perform Risk and Vulnerability audits on the EUC environment
• NCUA & Internal audit findings – provide analysis, gather supporting evidence, and determine compliant resolutions for audit findings
• Collaborate with Info Sec, and ETS Risk Management teams to assess and remediate risk and vulnerability findings in the EUC environment
• Provide consultation for non-Vulnerability/ Issue management & reporting
• Troubleshoot hardware and software on vulnerability related issues
• Ensure compliance with Navy Federal Credit Union ETS standards and best practices
• Performs other related duties as assigned
• Able to complete assignments within target deadlines

• 2+ years of experience in product analysis or software development
• Developing understanding of business and operating environment
• Basic understanding of the software development lifecycle and project management methodologies.
• Familiarity with data querying, reporting, and analysis; able to recommend solutions to problems.
• Basic knowledge of data visualization tools (e.g., Tableau, Power BI) and analytics languages (e.g., SQL, Python, R).
• Developing knowledge of agile development processes and experimentation frameworks.
• Strong written, verbal, and quantitative communication skills.
• Ability to work independently on routine tasks while following broad guidelines.
• Knowledge in IT solution creation and delivery, applying business insights to assigned projects/products.
• Ability to build positive working relationships and collaborate effectively across teams.
• Bachelor’s degree in Business Administration, Information Technology, Cyber Security, or related field, or the equivalent combination of training, education, and experience.

• Cyber Security background
• Master’s degree in IT, Cyber Security, or similar degree concentration

• Monday - Friday, 8:00AM - 4:30PM

• Microsoft Power BI Software
• Project Management
• Software Development Life Cycle
• Technical Writing

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.