Multimedia and Training Specialist

Location: Richmond

Title:

Multimedia and Training Specialist

State Role

Title:

PR & Mktg Spec III

Hiring Range:
Commensurate with Experience

Pay Band: 4

Agency:
Department of Taxation

Location:

Main Street Center

Agency Website: https://(Use the "Apply for this Job" box below).-us

Recruitment Type:
General Public - G

Job Duties

The Virginia Department of Taxation (Virginia Tax) is seeking a creative, highly skilled Multimedia and Training Specialist to design, develop, and deliver engaging digital content that supports employee learning and agency communications. As a key member of the Communications and Training team, this role serves as a multimedia subject matter expert and provides full-cycle support for training and communications initiatives across-and occasionally beyond-the agency.

In this role, you will produce high‑quality videos, graphics, animations, and e-learning modules; collaborate with subject matter experts (SMEs) and project teams; and ensure all training materials reflect Virginia Tax's mission, brand standards, and accessibility requirements.

Key Responsibilities Include:

Designing multimedia products and instructional resources using tools such as Articulate 360, Adobe Creative Cloud, and Vyond.

Creating and publishing on-the-job support tools and employee learning resources through the Commonwealth of Virginia Learning Center (COVLC), SharePoint Online, and web platforms.

Developing interactive e-learning modules, graphics, and video content to support training initiatives.

Serving as a multimedia and instructional design consultant on agency projects and cross-functional teams.

Translating complex information into clear visuals, narratives, and learning experiences.

Ensuring all multimedia content adheres to accessibility standards (WCAG, Section 508), agency brand guidelines, and integrated communications and training plans.

Troubleshooting issues related to audio, video, LMS uploads, and other digital assets.

This position is located in Richmond, Virginia.

This position is eligible for a hybrid telework schedule once fully trained.

The anticipated hiring salary is commensurate with experience, up to $68,000.

As a member of the Virginia Tax team, you can expect additional benefits such as:

* Job stability and quality of life! Enjoy your work/life balance with flexible schedule options and up to two days of telework per week.

* 12 paid State holidays on top of vacation, sick, volunteer, and personal leave!

* Comprehensive and affordable health benefits.

* Got student loans? You may be eligible for the Public Service Loan Forgiveness program.

* Participation in the Virginia Retirement System, VA 457 Deferred Comp, and more.

At Virginia Tax…

We are dedicated, resourceful individuals who strive to exceed our customers' expectations. Not only do we serve the public, we are the public. We are a part of a community that cares about and celebrates each other, promotes opportunities for growth within a stable environment, and supports a healthy work-life balance.

What we do matters. So do you.

Minimum Qualifications

Professional experience in multimedia production or digital content creation

Professional experience with training, to include assessment, design, development, implementation and evaluation

Professional experience with authoring tools such as Articulate, Vyond, Camtasia, Adobe Captivate, and Adobe Creative Cloud (Premiere, Photoshop)

Understanding of how to align training and multimedia deliverables with organizational brand standards and company-wide communication and training plans

Strong written and verbal communication skills

Familiarity with accessibility standards including WCAG, Section 508, captioning, alt-text, and inclusive design

Additional Considerations

Extensive/advanced knowledge, skills and abilities in areas of training, education, multimedia, marketing, and/or public relations

Knowledge of Learning Management System (LMS) platforms and experience deploying training resources

Advanced knowledge, skills, and abilities in areas such as instructional design principles, adult learning theory, training methodologies, and curriculum development

Special Instructions

You will be provided a confirmation of receipt when your…