IT Operator - Desktop Support

Location: Merrifield

Title: IT Operator - Desktop Support

Location: Merrifield, VA
Position Type:
Contract

Compensation
Pay Range:$25.00 - $27.75 Per HR

Description
Join our team as a Desktop Support IT Operator, where you'll be responsible for maintaining and troubleshooting IT systems in a dynamic environment.
This onsite contract position requires excellent communication skills and the ability to resolve technical issues efficiently.

You'll work with a variety of technologies, providing support to end users and ensuring smooth IT operations.

Key Responsibilities
Diagnose and resolve hardware and software issues for end users.
Maintain basic networking and cybersecurity protocols.
Utilize ticketing systems to manage and track support requests.
Collaborate effectively with team members in a fast-paced setting.
Adhere to standard operating procedures.

Qualifications
1-5 years of experience in troubleshooting operating system issues.
Proficiency with productivity software and remote support tools.

Experience with password management and virtual desktop environments is a plus.
CompTIA A+ or similar certification preferred.
Strong customer service and communication skills.

Core Technologies
Networking | Cybersecurity | Ticketing Systems | Remote Support Software | Virtual Desktop Infrastructure

Contact Authorization:
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here .

Onboarding Expectations
Learn more about our Onboarding Process here

EEO Statement
Learn more about our EEO policy here

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