Collections Analytics & Reporting Lead; Power BI + SQL

Are you a data-driven problem solver with excellent business analysis skills, along with experience in Collections Recovery area? Are you skilled in report generation, building dashboards, with a keen ability to translate complex technical findings into practical and impactful decisions?

PRA Group is hiring a Collections / Reporting Business Analyst to join our Agency Management team – a function that works closely with senior leaders and third-party collection agencies to drive strategy, performance, and results across the collections space.

This isn’t just another reporting job. You will analyze data trends and make business strategy recommendations to Leadership. You’ll own the entire reporting lifecycle, from writing SQL queries and building dashboards in Power BI, forecasting performance and uncovering insights and noting data trends to help drive our collections strategy and critique agency performance.

Important:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

• Must have experience in collections, recovery management, or related financial operations
• Advanced Power BI and SQL skills—able to build dashboards and data models from scratch
• Strong understanding of collections metrics, inventory flow, and performance levers
• Experienced with analyzing operational data trends and making business strategy recommendations to Leadership
• Background in agency management, workforce planning, or credit operations is a plus
• Comfortable working independently and engaging with senior leadership
• Detail-oriented, resourceful, and energized by process improvement and performance analytics

• Designing and building dashboards in Power BI from scratch
• Writing advanced SQL queries to extract, clean, and model data
• Forecasting performance, inventory flow, and resource needs across collections portfolios
• Analyzing operational trends and recommending improvements in agency performance
• Partnering with senior leadership and third-party agencies on collections strategy
• Automating reporting and creating scalable analytics tools
• Presenting insights and training teams on new reporting tools