SBA Business Development Officer -III

About FFB

Since opening our doors in 2005, FFB Bank has focused on one mission: to help businesses, professionals, and successful individuals reach their goals through personalized service and flexible financial solutions. As one of the top-performing community banks in the nation, FFB offers a full range of banking services, including business and personal accounts, specialized lending, and modern payments solutions.

Full-time

We believe our people are our greatest asset. That’s why we foster a supportive, collaborative workplace where employees are empowered to grow, contribute ideas, and make a real impact.

• Employee ownership through our ESOP program
• A collaborative, close‑knit culture
• Opportunities to participate in community and networking events

• Medical, dental, and vision coverage
• Life insurance
• Paid vacation
• 401(k) retirement plan
• Training & development opportunities
• Tuition reimbursement
• Employee Assistance Program
• Internal job postings and referral program

At FFB, we live by our core values:
Teamwork, Relationship, Authenticity, and Commitment (TRAC). Our team members bring these values to life by collaborating with colleagues, building trust with clients, communicating openly, and taking pride in doing amazing work every day!

The Government Guaranteed Lending Department (SBA) Business Development Officer is responsible for soliciting, and developing loan transactions within the SBA 7(A), 504, and USDA B&I loan programs. These transactions are to be in compliance with the Bank’s and the specific Agencies’ lending policies and procedures; promotes business for the Bank by maintaining good customer relations; and refer customers to the appropriate staff for other services offered by the Bank.

The position of SBA Business Development Officer is responsible for assisting in attaining his or her established production goals, as well as department and Bank goals through active participation officer calling programs and provides guidance and support to less experienced loan officers and other staff members.

• Generates new leads through outbound calls, emails, networking, and in-person meetings.
• Builds and maintains strong relationships with prospective and existing clients to drive long‑term business.
• Uses CRM systems to track interactions, update customer records, and manage pipeline activity.
• Drafts proposal letters and facilitates the exchange of information and documentation where request by underwriter or management which are necessary to complete the loan analysis for presentation to Senior Management or Directors’ Loan Committee.
• Maintains a working knowledge of the SBA S.O.P., and other regulation manuals and the like, to maintain a functioning knowledge of the Government Guaranteed Loan Programs.
• Coordinates with loan processor / closer and loan underwriter to assist with any customer needs throughout the loan transaction.
• Contributes to the overall profitability of the department and bank; implements cost controls, income generation, and department marketing efforts; monitors expenses to ensure compliance with the department budget.
• Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees.
• Develops and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition.
• Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business; assists the Bank in establishing and maintaining market position in the financing arena.
• Provides leadership and training to less experienced loan officers and other staff members.
• Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision‑making.
• Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a…