Customer Service Administrator

Role:
Customer Service Administrator

Location:
Warrington (full time in the office)

Salary:
Upto 28,000

Are you ready to take your customer service and administration skills to the next level? Do you thrive in a busy environment where every day brings new challenges? If you answered yes, we want to hear from you!

Our client prides themselves on their commitment to excellence and teamwork. As a Customer Service Administrator, you will be at the heart of their operations, ensuring that customers have the best experience possible.

• Handling customer enquiries with enthusiasm and professionalism
• Dealing with customers both over the phone and via email
• Managing order processing and ensuring accuracy
• Scheduling planned and reactive service visits
• Coordinating with various departments to resolve customer issues
• Maintaining customer records and updating databases
• Assisting in the development of customer service policies and procedures
• Supporting the team with administrative tasks as needed

• You will be able to demonstrate previous administration and customer service experience
• Excellent communication skills, both verbal and written
• Strong organisational abilities and attention to detail
• Proficiency in Microsoft Office Suite and experience with CRM systems
• The ability to work independently and as part of a team

• A competitive salary and benefits package
• A friendly and supportive work environment
• Opportunities for personal and professional development
• A chance to be part of a company that values innovation and teamwork

If you're excited about helping our customers and contributing to our success, we'd love to hear from you!

Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.