Seafood Clerk

Location

• Multiple Locations, RI, United States

A Dave’s Fresh Marketplace Seafood Clerk’s role will include providing a high level of customer service, setting up and maintaining attractive seafood displays. You will prepare/package seafood items for purchase per your customer’s order. This position ensures proper inventory control to maximize product freshness and availability, and answer questions from customers in a friendly and helpful manner. The Seafood Clerk keeps all seafood cases stocked and clean.

• Prior seafood experience preferred, but not required
• Must be 18 years of age or older
• Must be comfortable with customer facing interactions

• Ensuring that each customer receives outstanding customer service by providing a friendly environment – includes greeting and acknowledging customers, smiling, making eye contact, and all other components of customer service
• Maintaining an awareness of all seafood items on sale – I.E., Weekly Ads
• Ensure an attractive display of seafood by keeping cases and displays clean and well stocked, while continuously monitoring freshness and quality of product
• Keep products separated in case to prevent cross-contamination
• Take customer orders with accuracy: both by phone and in-person
• Prepare, package, weigh and price seafood department products for sale
• Maintain accurate department signage and pricing
• Handle live lobsters
• Follow department procedures for prepping, storing, rotating, and stocking product
• Ensures proper temperatures in all cooler/freezer cases
• Cutting gloves must be worn on non-cutting hand while cutting any product. This policy is mandatory
• Assists Seafood Manager as needed
• Notifies management of pricing discrepancies
• Awareness of food allergens; able to answer customer questions regarding food allergens
• Prepare recipes according to the Dave’s Fresh Marketplace standards
• Adhering to all Dave’s Fresh Marketplace policies, procedures, and practices including signing, pricing, and loss prevention
• Strict adherence to all Food Safety & Sanitation practices
• Follows all safety practices and procedures
• Operate and sanitize all equipment in a safe and proper manner
• Adherence to department-specific dress code policy
• Completes cleaning tasks as required
• Completes all logs as required
• Performing other duties as assigned

• Ability to solve practical problems
• Proper handling of equipment such as knives, scales, wrappers, compactors, garbage disposals, and hand trucks
• Ability to successfully work in a fast-paced environment
• Ability to self-motive and stay on task without constant supervision
• Willingness to collaborate and work well in a team environment
• Ability to examine products for freshness
• Ability to multi-task, prioritize, and stay organized
• Reliable and dependable; able to work a flexible schedule – including weekends
• Must be able to work a minimum of 3 shifts per week
• Must be willing to participate in further job training – I.E., food safety training
• Ability to sell proactively, or upsell based on product similarity
• Ability to learn basic knowledge of all products carried in the department
• Ability to learn basic cooking methods and recipes
• Ability to visually examine products for quality and freshness

• Ability to lift up to 20 lbs. constantly, 25-50 lbs. occasionally
• Standing and walking constantly
• Pushing and pulling occasionally
• Stooping occasionally
• Reaching frequently
• Handling frequently
• Finger-use occasionally
• Talking constantly
• Hearing constantly
• Smelling constantly
• Good vision is a constant
• May be exposed to various food allergens
• Exposure to bleach/block whitener
• Exposure to refrigerated conditions frequently
• Exposure to extreme cold occasionally

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the individuals will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.