Program Director - IDD Residential Services

Are you interested in making a life‑saving difference for children and adolescents? Would you enjoy being part of a team working to change the world for the better?

If you answered YES, then consider joining our Devereux Advanced Behavioral Health team!

For over 50 years – The Glenholme School, part of Devereux Advanced Behavioral Health, has provided a comprehensive residential program and services for children with learning differences and special needs. Located in picturesque Washington, CT, the Direct Care Professional position will be part of a cohesive, passionate and dynamic team. The selected candidate will foster Devereux’s mission and values of quality care as well as providing top‑notch and individualized therapeutic care for our students.

We are seeking an experienced and compassionate Program Director to lead and oversee a DDS‑licensed residential program serving adults with Intellectual and Developmental Disabilities (IDD) in Connecticut. The Program Director is responsible for ensuring safe, high quality, person‑centered services while maintaining full compliance with CT DDS regulations and licensing standards. This role includes leadership of staff, program operations, regulatory readiness, and coordination of care, all while fostering a respectful and supportive environment that enhances the quality of life for individuals served.

• Salary Range: $83,500 – $100,000
• Career accelerator program (ASCEND). This program includes 100% of tuition covered (up to $15k reimbursed annually for undergraduate and $25k reimbursed annually for graduate) and student loan repayment! Learn more here
• 24 vacation days (increases with years of service)
• 8 sick days
• Quality low cost benefits (you can view our plans by visiting (Use the "Apply for this Job" box below).)
• 403(b) plan with employer match/contribution
• Employee Assistance Program

• Provide leadership and supervision to residential and direct care staff
• Ensure CT DDS regulatory compliance and maintain licensing standards
• Oversee daily residential program operations and individual plan (IP) implementation
• Manage Behavioral Support Plans and incident reporting, investigations, and corrective action
• Lead quality assurance initiatives and prepare for audits and inspections
• Coordinate medical, health, and safety oversight for individuals served
• Support crisis management, de‑escalation, and emergency response
• Facilitate interdisciplinary team collaboration and communication with families, guardians, and stakeholders
• Implement policies, staff training, coaching, and performance management
• Promote trauma‑informed and ethical care practices

• Bachelor's degree in Human Services, Social Work, Psychology, Special Education, Nursing or related field required;
  Master’s degree preferred
• Coursework or training in disability services, behavioral supports, healthcare coordination, or program administration preferred
• 3‑5 years progressive experience supporting adults with IDD in residential or community‑based settings
• Minimum 2 years supervisory or management experience overseeing direct care staff
• Experience managing DDS‑licensed residential programs, including operations, staffing, and compliance
• Proficient with individual Plans, Behavioral Support Plans, incident management, and quality assurance
• Experience with DDS audits, licensing reviews, and emergency/crisis response

• Ability to sit, stand, walk, and bend, and move throughout the workday
• Ability to lift, push, pull, or assist with up to 40 pounds as needed
• Ability to assist with emergency responses, including evacuations or crisis situations

• Full‑time with on‑call responsibilities
• Occasional evenings, weekends, and emergency response required

Devereux has a zero‑tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Devereux is one of the nation’s largest nonprofit organizations, providing…