Law Firm Office Services - Receptionist

Overview

IST is a rapidly growing BPO company and the largest American privately‑owned facilities management company. Founded in 1997 with operations in over 50 cities across the U.S., we provide Facilities and Office Services Management, e‑Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also offer direct hire recruiting services, corporate hospitality, and event planning.

IST Management is one of the fastest‑growing e‑Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to our Hiring Our Heroes mission to hire 100,000 active and former service members.

We pride ourselves on commitment to excellence for our clients and the passion we put into our work each day, and we offer upward mobility for our talented front‑line employees. You can check out  for more info on us!

• Medical
• Dental
• Vision
• STD
• LTD
• Life
• 401(k)
• Paid Time Off

Approximate compensation is USD 24.00 – 25.00 per hour, dependent upon experience and qualifications.

Monday through Friday, 8:00 AM to 5:00 PM.

• Perform reception duties, including smiling, greeting visitors and employees, answering phones, conference room scheduling, and various administrative functions.
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
• Handle email correspondence, filing, copying, data entry, word processing and other administrative tasks; update employee lists.
• Consistently adhere to business procedure guidelines.
• Take direction from supervisor or site manager.
• Participate in cross‑training.
• Maintain all logs and reporting documentation with attention to detail.
• Adhere to all safety procedures; perform other tasks as assigned.

• High school diploma or equivalent (GED); college degree is a plus and allows a fast‑track plan to management.
• Minimum of 3 years related customer service and/or legal receptionist experience preferred.
• Professional appearance and demeanor.
• Keyboarding and Windows‑environment PC skills; excellent communication skills both verbal and written.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Ability to meet employer’s attendance policy.
• A valid driver’s license and/or reliable transportation to and from work.
• Willingness to cross‑train for other job functions.

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at  Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.