More jobs:
Gov IT Service Center Manager; x, ITIL
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-02-16
Listing for:
Empower AI
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator
Job Description & How to Apply Below
A technology services company in Washington, DC, is seeking a Service Center Manager to oversee service desk operations and ensure customer support efficiency. This role requires a minimum of 8 years in service desk management and ITIL foundation certification. The manager will be responsible for training staff, coordinating project resources, and enhancing service delivery processes. The position involves occasional travel and on-site work in a secure environment, ensuring compliance with relevant security protocols.
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