Facilities Specialist

Job Title:

Facilities Specialist

Department:
Business Development

Reports to:

Preventative Maintenance

Job Type: Non-Exempt

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary:

The Facilities Specialist is responsible for the daily maintenance, cleanliness, and overall presentation of the facility, ensuring a safe, welcoming, and resort-quality environment. This role includes performing routine custodial tasks, minor repairs, room setups for events, equipment upkeep, and coordinating with external vendors. The Facilities Specialist conducts regular inspections, follows scheduled maintenance procedures, and responds promptly to maintenance issues. This position requires a strong work ethic, attention to detail, and the physical ability to perform manual labor in both indoor and outdoor settings.

Key Responsibilities:

* Perform daily maintenance and custodial tasks to ensure cleanliness and orderliness across all facility areas, including fitness rooms, restrooms, and common spaces.

* Conduct regular inspections of the facility to identify and resolve maintenance issues promptly.

* Set up and break down rooms for meetings, programs, and events, including furniture and A/V equipment.

* Carry out light repairs such as painting, carpentry, lighting, and plumbing tasks.

* Maintain exterior amenities, including pressure washing, trash removal, and grooming outdoor areas.

* Replace HVAC filters and light bulbs; assist with equipment inventory and upkeep.

* Collaborate with vendors and contractors for landscaping, pool maintenance, HVAC, and other services.

* Follow and document daily/weekly/monthly maintenance schedules.

* Report safety hazards and facility issues to the Director or Management.

* Ensure compliance with company standards, safety procedures, and emergency protocols.

Qualifications:

* High School Diploma or GED preferred.

* 1--2 years of experience in facility maintenance, custodial work, or general trades (e.g., HVAC, carpentry, plumbing).

* Ability to lift up to 50 pounds and perform physically demanding tasks.

* Strong attention to detail and organizational skills.

* Ability to work independently and follow instructions.

* Basic understanding of mechanical systems and hand tools.

* Excellent communication skills and a professional demeanor.

* Flexibility to work varied shifts, including weekends and holidays.

* CPR, First Aid, and AED certification preferred or willingness to obtain.

* Comfortable working indoors and outdoors in various weather conditions.

Essential Function

Seldom

Occasionally

Frequently

Stationary Position -- Sitting or Standing

X

Active Position -- Walking, jogging, running

X

Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

X

Climb/Balan…