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Office and Patient Coordinator

Job in Waterloo - Monroe County - IL Illinois - USA
Full Time, Part Time position
Listed on 2019-10-28
Salary 173.80952380952 USD Hourly USD 173.80952380952 HOUR
Job specializations:
  • Healthcare
    Medical Assistant, Clinic
  • Nursing
Job Description & How to Apply Below
Job Purpose
The office and patient coordinator provides quality administrative and clerical services for program staff and assists Senior Life Solutions’ patients with care needs. They provide transportation to patients in a provided vehicle, as applicable. The office and patient coordinator’s responsibilities include assisting with insurance verification and billing procedures, providing clerical support to team members, assisting with patient care, and ensuring transportation is safely provided to patients. The office and patient coordinator contributes to positive team dynamics and excellent customer service.

3 Cs:
Care – Provide the best possible patient care
Compliance – Ensure the program operates within all regulations
Community – Become a wonderful addition to your local community

Care: All employees are expected to provide the best possible patient care
Ensure patient care needs are met while at the program
Ensure completion of the Census report as directed
Assist patients with completion of consents and patient admission process as directed
Take patient vital signs as directed
Complete the daily nursing checklist form as directed
Assist patients in performing the sit to stand test as directed
Complete multidisciplinary progress notes for documentation of absences or patient encounters as they occur
Participate in treatment team meetings and coordination of care
Coordinate meals and snacks for patients
Complete medical records including filing and form tracking
Responsible for inventory of supplies, cleanliness, group room setup
Responsible for refrigerator logs and necessary action steps for temperature variances

Compliance: Ensure the program operates within all regulations
Comply with 25-point check list
Comply with all regulations
Perform billing functions required for the program as directed
Ensure patient insurance verification and complete monthly insurance verification forms as directed

Community: Become a wonderful addition to your local community
Demonstrate an understanding of community education definitions and activities.
Participate in customer service training as it relates to community integration.
Participate in community analysis
Keep up to date community education contacts as directed
Participate in cohesive team environment to ensure program success

Education: High School Diploma or GED
Certification: CNA, MA or LPN preferred
Experience: experience in providing care to older adults in hospital or nursing facility environment
Experience performing secretarial or clerical duties, working with computers and electronic medical records
Good driving record, comfort with transportation and driving a van
Experience transporting patients, preferred but not required
Knowledge of community resources for older adults, familiarity with medical terminology and medical team roles functioning with other hospital departments

Working Conditions
Incumbent will be exposed to virus, disease, infection from patients

Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position required intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting, driving and supporting patients.

Direct Reports
This position has no direct reports

About PMC/Senior Life Solutions
Founded in 2003, Psychiatric Medical Care manages more than 65 Senior Life Solutions programs across the U.S. Senior Life Solutions is an intensive outpatient behavioral healthcare program designed to meet the needs of adults over the age of 65 who are struggling with symptoms of depression or anxiety often related to aging. Patients are offered services by an interdisciplinary team of caring, experienced, behavioral health professionals, which includes a psychiatrist, licensed therapist, and registered nurse.

To ensure we retain and invest in great people, PMC provides its employees with excellent benefits, recognition, training, and the opportunities needed for professional growth. Join us in making a difference in the lives of seniors in your community.
Position Requirements
College,   1 to 2 Years work experience
Education: master’s degree in social work from an accredited graduate school of social work or master’s degree in other counseling related field.
Licensure: License in Social Work or Counseling as recognized by state. May include LCSW, LPC, LMFT, etc.
Certification: Must meet any applicable state certification standards.
Experience: Two to three years of clinical experience with older persons, extensive group work, hospital or nursing home experience preferred.
Required Language Skills:
  • English - Very good
Additional Information / Benefits
Monday through Friday schedule
No after-hours call
Competitive salary and benefits
Diverse roles including clinical, leadership, and community liaison
Matching 401K with immediate vesting
Questions to answer on applying for this job
  • Do you have any certifications?
  • Yes
Contact Information
Contact Name: Psychiatric Medical Care
Contact Phone: 9312376053
Preferred method of contact: Email with CV via Application Box below.
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