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Customer Service Rep HelpDesk/Support

Banking Customer Care & Fraud Resolution Specialist

Job in Waverly, Bremer County, Iowa, 50677, USA
Listing for: Firstiowa
Full Time position
Listed on 2026-05-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Firstiowa, located in Waverly, Iowa, seeks a dedicated Customer Service Specialist to support both external and internal banking customers. Responsibilities include managing OnBase queues, resolving customer inquiries through phone and email, and analyzing data for service improvement. The position offers a comprehensive benefits package, including health, dental, and vision insurance, 401k with employer match, and paid time off. Apply today for a chance to join a community-focused team making a difference since 1864.
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