Chief of Operations

Position Details

Position Title: Chief of Operations

Department: Executive Leadership

Reports To: President

Supervises: Military Director;
Facilities;
Security;
Information Technology

FLSA Status: Exempt

Employment Status: Full-Time; 12 months

The Chief of Operations serves as the senior operational leader responsible for ensuring the effective, efficient, and secure execution of all institutional support and operational functions across the College. This position oversees the integration of facilities, security, information technology, and military operations to ensure seamless support of the College's academic mission, cadet experience, and institutional priorities.

This role provides strategic direction, operational oversight, and resource alignment across all operational departments while maintaining a disciplined, mission-focused environment. It ensures operational readiness, campus safety, infrastructure reliability, and organizational responsiveness in support of cadet development, enrollment growth, and institutional sustainability.

In a lean, mission-driven environment, the Chief of Operations drives accountability, operational excellence, and cross-functional coordination to ensure the College operates efficiently and effectively.

Operational Leadership & Integration

• Lead and synchronize all operational support functions across the institution
• Ensure operational departments are aligned with institutional priorities and mission objectives
• Develop and implement operational strategies that improve efficiency, effectiveness, and service delivery
• Serve as the principal operational advisor to the President on operational readiness, infrastructure, safety, and support services

Facilities & Infrastructure Oversight

• Oversee campus facilities operations, maintenance, capital improvement planning, and infrastructure management
• Ensure campus facilities support academic, military, residential, and administrative requirements
• Monitor operational performance, resource allocation, and long-term facility sustainability
• Coordinate emergency response, continuity planning, and operational recovery efforts

Security & Risk Management

• Provide oversight of campus security operations and institutional risk management initiatives
• Ensure campus safety policies, procedures, and emergency management protocols are implemented and maintained
• Coordinate crisis response planning and incident management efforts
• Ensure compliance with applicable safety, security, and regulatory requirements

Information Technology Oversight

• Oversee institutional technology operations, infrastructure, cybersecurity, and IT support services
• Ensure technology systems support institutional operations, communication, and strategic objectives
• Guide modernization initiatives and operational technology improvements
• Monitor cybersecurity readiness, data protection, and system continuity planning

Military Operations & Cadet Support

• Provide operational oversight and strategic direction to the Military Director
• Ensure military programs and cadet operations support institutional and leadership development objectives
• Coordinate operational support for military training, ceremonies, and cadet activities
• Maintain alignment between military operations and overall institutional priorities

Organizational Coordination & Execution

• Lead cross-functional operational coordination across departments
• Resolve operational issues requiring executive-level direction or multi-department collaboration
• Ensure operational priorities are executed effectively and efficiently
• Establish accountability measures and performance expectations across operational departments

Budgeting & Resource Management

• Assist in the development and management of operational budgets and resource allocation strategies
• Ensure responsible stewardship of institutional resources and operational expenditures
• Identify operational efficiencies and cost-saving opportunities while maintaining mission effectiveness

Performance Management & Accountability

• Establish operational metrics and evaluate departmental performance
• Identify operational risks, inefficiencies, and areas for…