Service Manager

Overview

As a Service Manager at United Rentals, you will lead a major maintenance enterprise, hiring and motivating an excellent team of Service Technicians, and continually improving efficiency and customer satisfaction through proper maintenance and repair of equipment.

• Motivate, coach, and train technicians to exceed time and quality standards while complying with standard repair and maintenance processes.
• Staff the location based on skills and workload.
• Oversee R&M, P&L, and associated costs and budget.
• Lead, plan, measure, and continuously improve all service and maintenance performance metrics.
• Oversee parts department activities to ensure optimal customer service, technician productivity, and cost control.
• Evaluate the performance and promotability of team members.
• Identify and provide necessary skill training and regular coaching.
• Promote a culture of safety and discipline through exemplary personal compliance, accountability, and communication.
• Perform other duties as assigned.

• High school diploma required; trade‑school degree a plus; bachelor’s degree preferred.
• Valid driver’s license with an acceptable driving record.
• Extensive equipment fleet maintenance and leadership experience.
• 5 years of service and maintenance experience, with a minimum of 3 years supervisory experience.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills, including Excel.

• Health and financial plans.
• Paid parental leave.
• United Compassion Fund.
• Employee discount program.
• Career development and promotional opportunities.
• Additional vacation buy‑up program (U.S. Only).
• Early wage access through Payactiv (U.S. hourly only).
• Paid sick leave.
• Inclusive and welcoming culture.

Salary range: $71,865.00 – $, based on position, education, training, experience, skills, and ability.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.