Business Strategy Manager - Insurance Systems Job Wilmington area,Delaware USA,IT/Tech

What We Offer:

As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:

Competitive annual salary; the starting base compensation for this position is: $95,603-$136,000*
Annual Bonus Eligibility
Hybrid schedule (3 days on-site weekly)
3+ weeks of paid time off accrued during your first year
401(K) plan with company match up to 7%
Professional development opportunities and tuition reimbursement
Paid time off to volunteer & company-sponsored volunteer events throughout the year
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability

* The base pay range shown is a guideline for compensation. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.

Primary Responsibilities:

Directly manage and coach Business Technology Strategists; set clear expectations, priorities, and success metrics for the team
Build strategic, analytical, and stakeholder management capabilities across the team
Ensure consistency, quality, and rigor in strategic analysis, roadmaps, and executive communications
Support talent development, performance management, and succession planning
Serve as the technology strategy partner to Insurance leadership, ensuring technology direction supports business growth, efficiency, and risk management
Lead the translation of Insurance business strategy into cohesive, multi-year technology strategies and capability roadmaps
Advise executives on tradeoffs between cost, risk, speed, and value across technology initiatives
Anticipate future business and technology needs and proactively shape strategic options
Own the Insurance technology strategy portfolio, including roadmap development, prioritization, sequencing, and dependency management
Lead technology investment planning, business case development, and governance processes
Ensure initiatives are evaluated and prioritized based on value creation, strategic alignment, risk, and resource capacity
Track outcomes, benefits realization, and KPI performance across the portfolio
Oversee assessment of current-state processes, systems, and architecture across the Insurance domain
Guide identification of modernization, simplification, and transformation opportunities
Partner with enterprise architecture, delivery, analytics, and operations teams to ensure strategic intent is preserved through execution
Provide oversight and guidance for major digital transformation initiatives and platform changes
Lead discussions, strategy sessions, and workshops with senior business leaders
Communicate complex technology concepts in clear, business-focused terms
Act as a key liaison between business leadership, IT delivery teams, vendors, and external partners
Influence decision-making across the organization without direct authority
Provide strategic oversight of vendor relationships supporting Insurance technology
Ensure vendors align to roadmap priorities, architectural standards, and value expectations
Escalate and resolve strategic risks or performance issues
Monitor trends in feedback, adoption, and support data to identify systemic issues
Drive continuous improvement in agent experience, operational efficiency, and decision-making
Stay informed on emerging technologies and assess relevance for Insurance use cases
Perform other duties as assigned

Minimum Qualifications:

Bachelor’s degree in business, technology, or related field;
Master’s degree preferred. A combination of education and experience may be considered in lieu of a degree
Minimum of 7 years of experience in technology strategy, digital transformation, or business-technology alignment required
Prior people management or team leadership experience required
Insurance or financial services experience strongly preferred
Demonstrated experience influencing senior leaders and managing complex portfolios

Knowledge

Skills and Abilities:

Knowledge of business strategy, operating models, and value creation frameworks as well as technology strategy and roadmap oversight
Knowledge of enterprise…