Maintenance Technician

We are seeking a guest-oriented individual to join our team as a Maintenance Technician at our brand-new Residence Inn in Wilmington, DE!

This property is managed by Gulph Creek Hotels (Wayne, PA). Join a company that values
hospitality, teamwork, and growth.

• Greet all guests (internal and external) in a friendly, professional manner
• Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating/air conditioning ventilation, and water treatment systems.
• Ensure that the rooms and property are maintained in the best possible condition, with the least inconvenience to guests.
• Clean and maintain swimming pool in a safe and sanitary manner (if applicable)
• Check and perform preventative maintenance on pumps, chlorinators, and filters for swimming pool (if applicable)
• Provide on-call support for urgent requests after hours, on weekends, holidays, etc.
• Perform preventive maintenance as outlined in the Preventative Maintenance Program, per brand standard
• Report emergencies or threats to the security of guests, employees or hotel assets.
• Report any hazardous situations, malfunctioning to external signs or unlit areas.
• Install, adjust, modify and repair building systems and assess the conditions of all effective operations.
• Test safety systems, e.g. emergency lighting and record keeping and assist with periodic inspection of all safety systems.
• Ensure that room maintenance requests are handled in a prompt and courteous manner.
• Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and repair projects.
• Perform inspections on a regular basis of working orders and checks adjusts repairs and monitor the building system.
• Communicate effectively with team members and other departments (Housekeeping,Front Office, etc.)
• Follow all safety and operational standards
• Maintain a high level of professional appearance and consistent attendance
• Keep work areas clean and organized
• Adhere to all company policies and procedures and consistently exemplify company values in all interactions
• Perform additional duties as assigned

• High School Diploma or equivalent required
• Previous customer service experience preferred
• years’ experience in general building maintenance and/or construction, or an equivalent combination of education and experience.
• Advanced vocational training preferred
• May be required to work nights, weekends, and/or holidays.

• Strong communication and interpersonal skills
• Ability to read, write, and speak English effectively
• Basic math skills (addition, subtraction, percentages, etc.)
• Ability to multitask and stay organized in a fast-paced environment

• Regularly stand, walk, and use hands for extended periods
• Frequently reach with hands and arms
• Occasionally bend, kneel, or crouch
• Heavy work
  - Exerting up to 100 pounds of force occasionally, and/or 100-200 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Frequently handling objects and equipment to maintain the facility
• Ability to use various cleaning equipment
• Must have close and distance vision, color vision, and focus ability