Quality Assurance Supervisor

Job Description

This position is responsible for maintaining and improving the quality system, data analysis, customer interface, quality practices, and continuous improvement activities. The Quality Supervisor will report to the site Quality Manager and will work closely with functional area leaders, quality staff, corporate support teams, and production team members. This position will serve as the Backup SQF and ISO Practitioners, as well as lead Quality Systems initiatives for the department.

This position will also largely focus on documentation management.

• Interview, train, assign, and direct Quality Team employees; conduct performance appraisals, reward, and discipline employees.
• Address complaints and resolve problems.
• Ensure company and customer quality and food packaging safety requirements are met.
• Participate in the review of manufacturing and testing of new products to ensure quality requirements are fulfilled.
• Design and implement process capability studies to qualify products.
• Provide guidance in the implementation of testing procedures to ensure quality requirements are met.
• Track root causes of quality issues, coordinate corrective actions, and implement appropriate adjustments using established systems.
• Facilitate performance metrics systems and present findings to management groups.
• Interface with customers, vendors, 3rd-party assessors, and applicable regulatory agencies.
• Ensure proper usage and calibration of measuring devices (e.g., calipers, gauges).
• Direct employees engaged in inspection and testing activities to ensure control over materials and products, including responsibility for data collection systems.
• Responsible for sanitation and good manufacturing practice compliance.
• Facilitate continual product safety in accordance with SQF standards through administration of compliance status to food safety requirements.
• Support and provide guidance for systems defined by ISO 9001, including documented procedures, audits, and programs.
• Facilitate teamwork focused on quality and operational improvement as well as customer satisfaction.

We expect our people to be guided by The Amcor Way and demonstrate our values every day to enable the business to win. We are winning when:
Our people are engaged and developing as part of a high-performing Amcor team;
Our customers grow and prosper from Amcor’s quality, service, and innovation;
Our investors benefit from consistent growth and superior returns;
The environment is better off because of Amcor’s leadership and products.

Amcor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need a reasonable accommodation during the application process, please call . E-Verify:
We verify the identity and employment authorization of individuals hired.

• Medical, dental, and vision plans
• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
• Company-paid holidays, starting at 8 days per year
• Wellbeing program & Employee Assistance Program
• Health Savings Account / Flexible Spending Account
• Life insurance, accidental-death-and-disability, short-term and long-term disability, and voluntary benefits
• Paid parental leave
• Retirement Savings Plan with company match
• Tuition reimbursement (dependent upon approval)
• Discretionary annual bonus program (initial eligibility dependent upon hire date)