Trainer in Hybrid

Position: Trainer in Hybrid Work Environment
Drive impactful learning as a Corporate Trainer within a hybrid work model in Windsor, ON. Leverage your training expertise to guide employees through system and process changes.

This role invites you to be part of a large-scale transformation in a mission-led organization in the financial services and insurance sectors. With over two years of training experience, you will create an engaging learning atmosphere for contact center agents and staff. Your work supports scaling onboarding and upskilling initiatives crucial for successful outcomes.

Key Responsibilities:

• Conduct engaging training sessions in-person and online

• Create and launch curriculum for new processes and tools

• Maintain and improve training materials, including eLearning content

• Assess training effectiveness through participant feedback

• Partner with stakeholders to align training with business objectives

Requirements:

• 2+ years in training or facilitation roles

• Strong presentation and communication skills

• Motivational approach to adult learning

• High proficiency in Microsoft Office applications

• Experience in an insurance or contact center setting preferred

Enhance training delivery and community impact in your role as a Corporate Trainer in Windsor.
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