Customer Solutions Specialist

Position: Customer Solutions Specialist with easyhome
Drive customer engagement and sales as a Customer Solutions Specialist at easyhome, part of the goeasy family. This role requires building strong relationships and providing tailored financial solutions.

Bring your sales-oriented mindset and interpersonal skills to assist customers in fulfilling their leasing and financial needs. You'll engage with clients to match them with the right products, manage accounts, and ensure a professional service experience. The importance of trust and retention will be at the forefront of your interactions.

Key Responsibilities:

• Engage customers in-person, by phone, and via email

• Understand and assess customer needs for leasing solutions

• Maximize sales potential through effective communication

• Uphold showroom standards and manage inventory

• Conduct empathetic collection activities and follow-ups

Requirements:

• Strong interpersonal and sales skills

• Experience in retail, leasing, or finance

• Excellent multitasking and detail orientation

• Ability to lift over 50 pounds when needed

• Must legally work in Canada and pass background checks

Support customers in achieving their goals while thriving in a stimulating environment at goeasy.
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