Program Manager

Profile Summary

Primary accountabilities are for project planning, day‑to‑day execution, management, implementation, readiness, and reporting of large and significant projects or small to medium programs (typically up to 10 million dollars). These projects contain high complexity, high risk, numerous resources, and complex organizational change issues that support moderate to complex business unit or corporate goals.

• Deliver project or program objectives on time, with quality, within scope and budget.
• Lead planning, monitoring, and delivery activities to ensure on‑time and quality outcomes.
• Proactively identify, communicate, and manage a holistic view of milestones, dependencies, risks, and issues.
• Provide accurate estimates and manage budgets, funding, forecasts, and actuals.
• Anticipate and address potential problems that could jeopardize delivery, budget, or customer acceptance.
• Remove barriers that prevent the team from completing objectives.
• Partner with Finance to provide insights on project financials and forecast.
• Establish strong working relationships and trust with senior leadership; share perspectives and insights.
• Act as a trusted advisor to project team, customers, and stakeholders at all levels.
• Negotiate priorities and solutions efficiently to achieve business outcomes.
• Drive lessons learned and knowledge retention for future use.
• Identify and champion cost‑reduction and efficiency opportunities while delivering all commitments.
• Coach and mentor members of the PM community.
• Manage vendor relationships as required.

• Strong ability to promote, champion change, and start with ‘yes’.
• Innovative leader who questions the status quo, influences change, and provides forward‑thinking solutions.
• Expert at operating with ambiguity and limited information.
• Strong soft skills and judgment; leadership and people skills are critical.
• Project/Program Management experience with financial acumen.
• Excellent communication of change, purpose, and impact to stakeholders at all levels.
• Disciplined and flexible, balancing structure with adaptability.
• Ability to focus team on critical priorities by distinguishing noise from value.
• Proven track record of driving simplified solutions to complex problems.
• Successful in building partnerships and alliances across the enterprise.
• Decisive decision‑making orientation; timely, well‑reasoned decisions.
• Ability to influence and execute organizational and mindset changes.
• Critical thinker with evidence of effective leadership through highly matrixed teams.
• Comfortable under pressure, meeting tight deadlines while maintaining quality and acceptable risk.
• Effective communicator in verbal, written, and presentation formats.
• Continuous learner who adapts quickly to changing environments and personalities.
• Knowledge of project management principles; 5+ years managing large and significant projects or small to medium programs (4–10 million dollars).
• Bachelor’s or master’s degree, or related field, or equivalent work experience.

The annual base salary range for this position is 100,070 USD to 157,470 USD, with additional incentive opportunities based on role and performance objectives. Compensation details may vary by location, experience, education, and skill level.

• Health, dental, vision, and life insurance plans.
• 401(k) savings plan with generous company matching contributions (up to 6%).
• Voya Retirement Plan – employer‑paid cash balance retirement plan (4%).
• Tuition reimbursement up to 5,250 USD per year.
• Paid time off: 20 days, nine paid company holidays, and a flexible Diversity Celebration Day.
• Paid volunteer time – 40 hours per calendar year.

• Customer focus – passion for delighting customers with unique solutions.
• Critical thinking – analytical and problem‑solving skills.
• Team mentality – partnering effectively to drive common goals.
• Business acumen – understanding the financial services industry.
• Learning agility – openness to new ways of thinking.

Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.