Winnipeg Bilingual Intake Coordinator Position

Discover an impactful role as a Bilingual Intake Coordinator based in Winnipeg, working in a hybrid capacity. This position requires fluency in French and English for effective client communication.

The one-year contract offers you exposure to the insurance industry while helping clients navigate important life events. You will confirm eligibility for claims and enhance client experiences, all while thriving in a structured, metric-driven environment. This is a chance to further develop your professional skills.

Key Responsibilities:

• Assess claim information for eligibility

• Initiate outbound calls to clarify claims

• Resolve discrepancies and confirm documentation

• Issue declination notifications when necessary

• Handle Quick Pay claims and forward others for deeper review

Requirements:

• At least 1 year of experience in customer service

• Bilingual fluency in French and English required

• Strong communication for sensitive matters

• High school diploma is essential; related education is a plus

• Ability to achieve Reliability Status security clearance

Bring your bilingual strength and passion for client service to this fulfilling Bilingual Intake Coordinator role in Winnipeg.
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