IT Field Technician

Join our client in Winnipeg as an IT Field Technician, where you’ll provide crucial Level 1 support and on-site installations. This hybrid role blends client-facing tasks with technical troubleshooting.

With 2-4 years of hands-on IT support experience, you will thrive in an office and field environment. Key skills include resolving help desk tickets, assisting with network troubleshooting, and ensuring clients receive top-notch support during visits. You'll be instrumental in maintaining IP camera systems and IT equipment for various clients, contributing to their overall satisfaction.

Key Responsibilities:

• Provide Level 1 IT support for hardware and software issues

• Resolve help desk tickets efficiently and effectively

• Perform installations and technical support at client locations

• Set up and configure networking devices and IP systems

• Document work done and communication with clients

Requirements:

• 2-4 years of IT support experience

• Strong understanding of networking fundamentals

• Hands-on troubleshooting skills for hardware/software

• Valid driver’s license and reliable transportation

• Strong communication and customer service skills

Bring your IT expertise and field service skills to support clients effectively in Winnipeg.
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