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Case Coordinator

Job in Worcester - Worcester County - MA Massachusetts - USA
Company: Express Employment Professionals
Full Time position
Listed on 2021-03-26
Job specializations:
  • Social Work
    Mental Health Worker
  • Non-Profit
Job Description & How to Apply Below
Job DescriptionOur client's Housing Consumer Education Center (HCEC) is a state-funded program which assists families with limited income to avoid homelessness. The Housing Counselling and Stabilization Case Manager is directly accountable to provide housing counselling information and referral, housing search as well as direct stability support services to program participants of the HCEC and HomeBase programs; in assisting with intakes, referrals, case management, workshops, and outreach and special projects. The housing counselling and stabilization worker will be responsible for one on one intakes, workshops and assessments of qualifying families and assess their needs for re-housing opportunities, housing search and placement. In addition, this position is responsible for all aspects of any additional duties and assignment as delegated by the supervisor.
Key Responsibilities:
Housing Counseling
Provides intakes to individuals and families seeking to secure or obtain housing,Coordinates information and referral to state and local agencies that best meet participants needs,Provides brief counselling and financial education to participants seeking to improve their current housing situation due to a housing crisis,Assists participants seeking to obtain new housing with housing search.Case Management Duties
Conducts comprehensive client assessments to collect, financial, employment, housing, educational, and health information as appropriate to develop a re-housing and stability plan.Conducts crisis intervention as necessary.Our client is commitment to providing a high level of customer service; case manager will be responsible to return calls in a timely manner and to provide a high level of customer support and services to individuals of the program as well as to staff members and walk-ins.Workshops/Outreach/Education Duties
Develops support systems to meet client needs by identifying and coordinating a variety of available services necessary to maintain independent living, self-sufficiency and family stabilization.Make proper referrals for clients to available social service, educational and medical resources when appropriate.Data Entry Assignments
Monitors and verifies services provided to each client on a daily/monthly/weekly basis, determining quality and effectiveness of services provided.Monitor and update web-based systems with client data updates (Cornerstone, Tracker, ETO)Manages caseload of clients and maintain case files.Travel
Education Requirements:
Bachelor’s Degree or equivalent preferred, preferably in public health and human services or business administration fieldExperience Requirements:
One plus year working in an office setting. Excellent written or oral communication skills. Reliable transportation and a valid driver’s license. Some experience with assisting homeless families and domestic violence survivors preferred.
Certifications or Licensures:
Job Type: Full-time
Pay: $19.00 - $19.62 per hour Additional Information:Salary: $19Frequency: Per hourRemote Job: NoEmployment Type: Full time
Position Requirements
Less than 1 Year work experience
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