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Customer Advisor - Checkouts

Job in Workington, Cumbria County, CA14, England, UK
Listing for: B&Q
Part Time position
Listed on 2026-06-04
Job specializations:
  • Retail
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 13.1 GBP Hourly GBP 13.10 HOUR
Job Description & How to Apply Below

Job Details

Shifts available Monday - Sunday, 8.00am - 8.00pm

UK Notional hourly rate £ 13.10 per hour

B&Q Workington

Overview

Customer Advisor – Checkouts, Part Time – 16 hours per week, Permanent Contract.

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What’s the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

Responsibilities

Provide excellent customer service at the tills, assist with sales and click & collect, set up and maintain displays, ensure the store looks great, and support the team through training and teamwork.

What we need

Friendly and outgoing, excited about home improvement, eager to learn, team player, flexible to work on a rota that includes weekends, evenings, and bank holidays.

What’s in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

EEO Statement

So we can support you during the application or interview process, please contact  for any recruitment adjustments.

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