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Quality Analyst with French

Job in Wrocław - Poland
Full Time position
Listed on 2019-02-24
Salary 7000 PLN Monthly
Job specializations:
  • Customer Service
    Bilingual Call Center, Customer Service Rep, Expat Customer Service
  • Teaching
    French Teacher
Job Description & How to Apply Below
For our Client, an international IT/BPO company located in Wroclaw, we are looking for French speaking candidates who would like to work as a

Coach / Teacher / Quality Analyst with French language

Job description:
 completing the monitoring & coaching targets for the week
 coaching the agents according to the audit of calls/ emails
 preparing training modules on the basis of the need analysis
 roviding feedback to employees
 conducting specific training sessions to improve the performance of the agents
 taking initiatives to add value to the project
 contact with the client to meet assigned targets.
Position Requirements
 experience in Coaching /Training Delivery/Teaching
 fluent/ native French
 english at communicative level
 commercial experience would be an asset
Required Language Skills:
  • French - Good
Additional Information / Benefits
 flexibility at work,
 permanent employment contract.
 social benefits
 atractive salary dependent on experience 5000- 7000 PLN Gross
Contact Information
Contact Name: Grafton
Preferred method of contact: Email with CV via Application Box below.
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