Communications Support Specialist

Overview

The Communications Support Specialist supports the planning, execution, and distribution of Catholic Charities Serving Central Washington's communications and marketing efforts across digital and print platforms. This position provides execution support for both organization-wide brand initiatives and program-level communications across Catholic Charities' services and departments. The Communications Support Specialist works closely with Advancement, Communications, and Development leadership to implement communication strategies, support program visibility, and increase community awareness.

This role executes day-to-day communications work within established brand standards, policies, and procedures, and collaborates with stakeholders across the agency to support a wide range of communications needs.

• Provide communications execution support to programs and departments across the agency using approved messaging and materials
• Distribute content across digital platforms, including website, social media, email newsletters, and internal employee platforms
• Update and maintain website pages, digital content, playlists, and other platform-based assets within the content management system (CMS)
• Assist in the design and production of print and digital creative collateral, including flyers, brochures, program materials, and other internal and external resources
• Work closely with the Copywriter to support publication of blog articles and long-form content, including formatting, scheduling, and cross-posting via social media and email newsletters
• Repurpose content across channels to support central brand initiatives and program-level communications
• Develop and maintain strong organizational awareness of Catholic Charities programs, services, and audiences
• Demonstrate stewardship over digital asset management, including proper naming, organization, storage, and retrieval within shared communications and marketing archives
• Ensure all public-facing communications align with the organization's brand voice, visual identity, and messaging standards
• Apply SEO best practices and platform tools to digital content to increase visibility, engagement, and community awareness
• Support basic reporting and tracking of communications activities as directed
• Takes day-to-day direction, prioritization, and approvals from the Communications Manager
• Works closely with the Copywriter to ensure timely and accurate publication of content
• Collaborates with program staff, department leaders, and internal stakeholders across the agency to gather content and information
• Coordinates with the Advancement team on fundraising and outreach initiatives
• Perform other duties as assigned

Job Requirements: The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the physical requirements, but who can perform the essential function of the job with or without reasonable accommodations shall be deemed to meet these requirements.

This position normally requires the physical demands of standing, walking, bending, lifting up to 50lbs or performing other work requiring medium physical exertion, talking and hearing and adequate vision on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time.

• Bachelor's degree in Communications, Marketing, Graphic Design, or a related field, required

• Two or more years of experience in a communications, marketing, or digital content role
• Experience supporting communications or marketing initiatives across digital platforms including social media
• Hands-on experience with content management systems (CMS)
• Experience assisting with development of digital and print creative materials
• Interest in mission-driven or community-focused work preferred

• Knowledge of digital communications and marketing platforms
• Working knowledge of digital communications and marketing platforms
• Proficiency with Adobe Creative Suite and/or Canva and Microsoft Office Suite
• Familiarity with social media scheduling and publishing tools
• Basic understanding of SEO principles and platform optimization
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and deadlines
• Ability to follow established brand standards, policies, and approval processes
• Ability to take direction and execute consistently
• Clear written and verbal communication skills
• Familiarity with digital asset management and file organization best practices
• Ability to learn new platforms, tools, and workflows

• Valid Washington State driver's license and minimum required liability insurance for WA State
• Must be deemed insurable as determined by Catholic Charities insurance liability provider

• Being cleared by criminal background check and fingerprinting when required

Work…