Bilingual French Services Coordinator NTHSSA

Enhance service delivery in French with the Northwest Territories Health and Social Services Authority as a Bilingual French Services Coordinator. This role centers on training, service monitoring, and client communication in both languages.

The Bilingual French Services Coordinator at the Northwest Territories Health and Social Services Authority is crucial for ensuring effective French service delivery within the system. You will coordinate training, monitor implementation, and guide staff in providing public information in both French and English. Your recommendations will directly influence service outcomes and community engagement.

Key Responsibilities:

• Ensure consistency in French service delivery across the Authority

• Coordinate training sessions on Active Offer procedures

• Monitor and report on French service implementation

• Identify bilingual staff for direct client services

• Act as a liaison between French-speaking clients and staff

Requirements:

• Bachelor's degree with 3 years in public sector or 4 years with relevant diploma

• Experience in bilingual customer support and community engagement

• Proven training and administrative coordination skills

• Knowledge of Official Languages Act and health service standards

• Ability to monitor and report service quality

Drive impactful French service delivery through training and coordination with the Northwest Territories Health and Social Services Authority.
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