Register Here to Apply for Jobs or Post Jobs. X

Technical Project Coordinator

Job in Yerevan - Armenia
Posted by igaming
Full Time position
Listed on 2021-02-17
Job specializations:
  • Customer Service/Help Desk
  • IT/Tech
Job Description & How to Apply Below
General Duties & Responsibilities

- IT/Technical related projects coordination.
- Ensure the project needs are met in a timely and cost effective manner.
- Track the progress and quality of work being performed and provide feedbacks to superior.
- Any project related task assigned by superior.
- Work on areas Management specifies namely those that will improve brand, skill and job utilizations/ delegations
- Work closely across CS teams in suggesting solutions to more streamlined processes and less manual work in aims to improve staff work environment.
- In accordance with organizational goals, provide direction to team on activities and behaviors. Identifies and analyzes problems; plans tasks and solutions.
- Represents the team, presenting team suggestions and recommendations on processes and procedures in accordance with organization cost, quality, and productivity goals.
- To act as one of the links to IT for all issues as they relate to CS front line operations, including all current and new applications, all apps that have a negative impact on average handle time and productivity and all communication tools that manage communications across the structure, that can still enhance a rapid and professional service to our customers.
- Work with IT project managers to develop, design, and maintain resource management and project status reporting.
- Monitor milestones and deliverables to identify issues and escalate to Management as needed.
- Organize and coordinate project related meetings, document meeting minutes, assist in following up on action items
- Facilitate communications between various stakeholders and collaborate with different IT teams, local and off-shore
Position Requirements
Bachelor, 3 to 4 Years work experience
Job Qualifications

- Candidate must possess at least a Bachelor's/College Degree in Business or equivalent
- 3-5 years of related experience with increasing levels of responsibility
- Involvement in managing and participating in projects
- Experience with various project management and issue tracking software essential but not compulsory
- Possesses an understanding of personal dynamics and the skills required to facilitate communication between various functions including IT and Products
- Strong detailed analytical thinking, problem solving and results oriented skills
- Background in Call Centre Operations is preferred
- Background in Online Gaming is preferred
- Applicants must be willing to work in Yerevan.
- Full-Time position available.
Required Language Skills:
  • English - Very good
Contact Information
Contact Name: Gigi
Preferred method of contact: Email with CV via Application Box below.
Apply for this Job Posting Here:
To apply for this job, you need to provide some contact details for the employer or HR recruiter. Begin your free application by entering your email address (If already registered, you'll be asked to enter your password). Otherwise, you will initially need to enter some basic details with your first application.
Email Address Please enter a valid Email address.
How this Free Jobsite works - How to apply for jobs.
• To apply for any job, you must provide some contact details for the employer or HR recruiter. When you Register Here or Above with your first application (if you have not already done so), you will be asked to confirm your contact email address is valid via your email inbox.
• You will be asked to confirm a login password so to be able to make further applications in future visits.
• Once registered, you may also save CV / Resume summary details into the optional Resume format (This default format is easy for companies to read, and when available, it is sent as part of your application to a company to assist your application).
• Alternatively or additionally, you may attach your own original Resume document and 2 other supporting files as part of your application (Those files must be within the maximum combined size stated, and are not stored on this jobsite when you submit them).
• You must write or paste an introduction / cover letter into the application box.
• When you click the "Apply" button, your cover letter, Resume summary (if you have saved one on this site), contact details, and/or your own attached files are submitted as part of your application.
• Once you submit an application for any job on this site, it is solely the responsibility and decision of the company or employer you have applied to on whether they accept, review, process or respond to that application.
Search for further Jobs Here:
(Enter less keywords for more results. Suggestions may be selected)
Employment Category
Education (minimum level)
Education Level
Experience Level (years)
Posted in last:
LOGIN Area - Jobsite