Register Here to Apply for Jobs or Post Jobs. X

Customer Service Representative​/shift schedule

Job in Yerevan - Armenia
Posted by igaming
Full Time position
Listed on 2021-02-17
Job specializations:
  • Customer Service/Help Desk
    Call Center, Customer Service Rep, Call Center Support
  • Administrative/Clerical
Job Description & How to Apply Below
Position:  Customer Service Representative (shift schedule)
- Handles and resolves customers' issue via email, online chatting tools and phones (inbound and outbound)
- Guarantees an unparalleled Customer Service experience and preserve the image of the company
- Can provide commercial approach to the customer with outstanding capability to present promotions and brand information that aims conversions and brand turnover
- Accomplish targets in terms of handling time, priority set within the department and any SLA provided
- Provides quality and accurate service
- Escalates issues to specific superior/s
- Follows instructions and help Supervisor and Senior CS
- Gathers shift and daily date, makes report and keeps record logs/correspondences
- Gives feedback and suggestion to superior for issues and procedures
- Coordinates well with other CS, superiors and other departments
- Responsible and have the initiative to take part in the department's growth and development
- Provides answers and solutions to the customers in a professional manner
- Demonstrates extensive knowledge in products and system tools
- Strictly follows internal department procedures and complies to company-wide rules and policies
- Any task assigned by the Superior
Position Requirements
- At least 1 year of working experience in the related field is required for this position.
- Customer service experience is preferred
- Proficient in MS Office
- Flexible in shifting schedule (Morning, Mid and Evening)
- Applicants must be willing to work in Yerevan.
- Fresh Graduates are encouraged to apply
- Full-Time positions available.
Contact Information
Contact Name: Gigi
Preferred method of contact: Email with CV via Application Box below.
Apply for this Job Posting Here:
To apply for this job, you need to provide some contact details for the employer or HR recruiter. Begin your free application by entering your email address (If already registered, you'll be asked to enter your password). Otherwise, you will initially need to enter some basic details with your first application.
Email Address Please enter a valid Email address.
How this Free Jobsite works - How to apply for jobs.
• To apply for any job, you must provide some contact details for the employer or HR recruiter. When you Register Here or Above with your first application (if you have not already done so), you will be asked to confirm your contact email address is valid via your email inbox.
• You will be asked to confirm a login password so to be able to make further applications in future visits.
• Once registered, you may also save CV / Resume summary details into the optional Resume format (This default format is easy for companies to read, and when available, it is sent as part of your application to a company to assist your application).
• Alternatively or additionally, you may attach your own original Resume document and 2 other supporting files as part of your application (Those files must be within the maximum combined size stated, and are not stored on this jobsite when you submit them).
• You must write or paste an introduction / cover letter into the application box.
• When you click the "Apply" button, your cover letter, Resume summary (if you have saved one on this site), contact details, and/or your own attached files are submitted as part of your application.
• Once you submit an application for any job on this site, it is solely the responsibility and decision of the company or employer you have applied to on whether they accept, review, process or respond to that application.
Search for further Jobs Here:
(Enter less keywords for more results. Suggestions may be selected)
Employment Category
Education (minimum level)
Education Level
Experience Level (years)
Posted in last:
LOGIN Area - Jobsite