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Fraud and Risk Associate

Job in Yerevan - Armenia
Posted by igaming
Full Time position
Listed on 2021-02-17
Job specializations:
  • Customer Service/Help Desk
  • Accounting
Job Description & How to Apply Below
- To work on a 24/7 shifting schedule, including weekends and holidays
- To perform defined daily tasks as required by Seniors and OIC
- To detect fraudulent activities on transactions done with the company to prevent losses
- To review and resolve current detection and prevention efforts that the team is already undertaking
- To recommend ways to improve fraud and risk detection processes and strategies
- Responsible for observing various customer transactions to flag or identify suspicious activity
- Determine patterns of fraud by analyzing potential fraudulent activity
- To handle escalation emails in accordance to his/her abilities
- To escalate cases of suspected or actual fraud to Senior/OIC/Supervisor/Manager with informed recommendations
- To escalate to Senior/OIC/Supervisor/Manager issues that requires urgent handling
- To actively identify and manage Fraud trends and emerging business and customer risks
- To work with/assist other teams, such as Customer Support, to better address risk-related inquiries of customers
- To understand and respond to shortage of processes, whenever cases arise, by performing basic analytics
- To stay up to date with new procedures, tasks and processes to be efficient and effective
- To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by the Senior/OIC/Supervisor/Manager
Position Requirements
Bachelor, Less than 1 Year work experience
- Good communication skill
- Be able to work in rotated shift
- Has analytical skills
- Good at mathematic/ statistic or related fields
- Fresh graduate are welcome
Required Language Skills:
  • English - Good
Contact Information
Contact Name: Gigi
Preferred method of contact: Email with CV via Application Box below.
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Armenia-only applications: This Company / Employer has indicated that only qualified candidates currently living in Armenia (and its citizens living globally) are being considered here for this position. Search Here for alternative jobs that match your location & skills.

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