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Telcor Support Analyst
Job in
Yonkers, Westchester County, New York, 10701, USA
Listed on 2026-06-09
Listing for:
CereCore
Full Time
position Listed on 2026-06-09
Job specializations:
-
IT/Tech
Technical Support, Systems Analyst
Job Description & How to Apply Below
Overview
Cere Core has two positions for Telcor (QML Application) Analysts to join a new project focused on preparing sites ahead of their go-live on MEDITECH Expanse. These analysts will be part of the pre-implementation readiness team, ensuring all lab devices and validation processes are set up correctly for a smooth Expanse transition. You will be working with Telcor QML (Quality Management Laboratory), which is the middleware that connects laboratory analyzers to the Laboratory Information System (LIS).
- Work Setup: 100% remote
- Project Focus:
Support pre-Expanse rollout by ensuring device connectivity and completion of validation documentation
The project is centered on validating and optimizing Telcor QML connectivity ahead of Expanse go-lives. Analysts will operate across two main capacities:
1. Device Connectivity and Interface Setup- Collaborate with local IT, Lab, and network/firewall teams to connect lab devices to the Telcor QML environment.
- Access and configure servers to manage connectivity and resolve communication issues.
- Requires solid interface, middleware, and technical troubleshooting experience.
- Partner with laboratory sites to run validation tests, collect screenshots, and compile documentation packets.
- Finalize validation materials for Medical Director review and approval.
- Strong attention to detail, documentation, and understanding of lab workflows are key.
- Background in Lab integrations – familiarity with lab instruments, HL7 interfaces, and data validation processes.
- Strong lab interfacing and middleware experience, preferably with Telcor QML or similar applications (Data Innovations, Instrument Manager, Orchard Copia, etc.).
- Proven experience connecting lab instruments/devices to middleware and troubleshooting connectivity issues.
- Experience working with or supporting MEDITECH, Cerner, or other LIS/EHR systems preferred.
- Excellent analytical, documentation, and communication skills.
- Comfortable working independently in a fully remote environment.
If you are interested, please apply or send your resume directly to
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