Specialist and Industrial Services - Administrator

Blue Arrow are looking to recruit a full time Administrator for one of our clients in York.

Main Purpose of Role:

Reporting to the Administration Team Leader with direct link to either the Contract or Ops Manager the role holder will provide a wide range of administrative support for national specialist and industrial cleaning services.

The scope of the role is to ensure that exceptional service levels, client satisfaction, continuous improvement and innovation are provided to service management, other colleagues and clients.

Living the Values:

People First - Acts as an ambassador for Bidvest Noonan, always communicates effectively and professionally to deliver a high-quality service. Recognises and shares success stories to promote a culture of wellbeing. Is tactful and diplomatic when dealing with people, always treating them with dignity and respect.

The Basics - Is coherent in the fundamentals, is fluent in policies and procedures.

Imagination - Uses initiative and positively contributes to the business. Contributes creative solutions and ideas and can think 'outside of the box'.

Social Value - Acts sustainably with consideration to reduce waste and improve the environment.

Adaptive & Agile - Seeks to exceed client expectations and works collaboratively to achieve this.

Earn Trust - Delivers trust by delivering on promises, is a starter finisher who behaves ethically.

Role and Responsibilities:

· To support the management team regarding preventative planned maintenance and

reactive works including Callouts and Quoted Works.

· Responsible for planning and coordinating work schedules in support of our specialist and

industrial teams, in particular the internal window cleaning schedule for the DLOs.

· Responsible for job allocation, job review and forward processing of all TASK documentation

· Responsible for placing orders for services/materials/stores equipment/PPE in support of

service teams.

· Support service management to compile data and reports for internal or external meetings

and other purposes as directed.

· Provide marketing and business development support, liaising with current and prospective

clients to generate leads and support business growth.

· Support the management team to ensure the business is fully compliant with industry

standards, employment legislation, ISO standards, company policies and procedures across

service teams.

· Communicating with clients and sub-contractors on a daily basis.

· Responsible for accurately billing/invoicing across the service area.

· Responsible for operating a range of in-house and client IT systems.

· To be proficient in the operation of Microsoft Office.

· To support the development of financial reports.

· Attend scheduled or ad-hoc meetings as directed by service management.

· Support and promote the implementation of service or company initiatives.

· To communicate through the relevant platforms, all works schedules and updates.

· Accept and process applicable time sheets and ensure staff wage data is presented in an accurate and timely manner to payroll services.

· To support and encourage good working relationships and a good work environment.

· To comply with the Company accident reporting procedure and assist promptly and accurately in the completion of relevant documentation.

· To complete training relevant to the role as determined and notified by service management.

The above reflects the main elements associated with this role, it is not intended to be exclusive or exhaustive.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people